Chipotle North Fifth Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often appearing rude, disengaged, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including cold meals, small portions, and unsanitary conditions.
Stock Availability
Many reviews mentioned that the location is often out of key ingredients, leading to frustration among customers.
Management Issues
Several customers expressed concerns about poor management and lack of organization, contributing to a negative dining experience.
Inconsistent Experience
While some customers had positive experiences, the overall trend indicates a consistent pattern of dissatisfaction at this location.
NV
Natalie Valenzuela
5 days ago
1.0
The last 4 times I’ve been to this location the service is terrible. My husband also stopped going to this location. The employees are incredibly unaware of customers and have no understanding of what customer service is nine employees in the back of the kitchen with the manager for over 20 minutes. Three customers standing waiting not one employee addressed us once when they finally did After I waved them down come to find out we were waiting for rice something they could’ve easily shared as customers got in line waiting. This is not an isolated event. It’s always an issue with food containers for meat being empty no eye contact from employees short dismissive rude attitudes. The entire culture here is trash as a business owner I would Fire the entire staff and start over immediately
EA
Emanuel Andrade
Jan 4, 2026
1.0
Terrible service at the pick up drive thru.
GR
Gabriel Ramirez
Dec 29, 2025
1.0
I’m so tired. I’ve tried and tried and tried to give this place another chance but this location at nights in particular is so terrible. The KM working 12/29 is so miserable and the absolute worst. She did not keep her line freshly stocked and copped an attitude when I asked for double corn after giving me a third of a scoop thinking that was suitable. I truly can’t believe this Chipotle is ran so poorly at nights. In my honest opinion you might as well demolish it and try again, fire everyone and clean house. Change store managers and try to get your establishment under the correct regulations and service that’s supposed to be provided. The Regional Manager should be aware of the atrocities that occur in this hell hole.
MV
Marco Valdovinos
Dec 19, 2025
1.0
Burrito size of a water cup, never again.
Location is horrible, employees with attitude.
Recommend going next door to panda for a bigger plates for the same price…
PC
Patricia Gonzalez Cruz
Dec 14, 2025
5.0
The food is what makes me keep going into this place,but I do wish they'd offer a drive through,for orders instead of just for pick up orders!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill North Fifth Street offer?
Chipotle offers Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill on North Fifth Street?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle mobile app available in the Apple App Store.
Where is Chipotle Mexican Grill located on North Fifth Street?
It is located at 6780 N 5th St, North Las Vegas, NV 89084, USA.
Does Chipotle Mexican Grill use sustainable and responsibly sourced ingredients?
Yes, Chipotle prioritizes ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle North Fifth Street for inquiries or feedback?
You can email them at NV.3997.NFifthStreet@chipotle.com or call +1 702-780-5974.
Are there other restaurants near Chipotle North Fifth Street where I can find more dining options?
Nearby dining options include Domino's Pizza, Raising Cane's Chicken Fingers, Popeyes Louisiana Kitchen, In-N-Out Burger, and Panda Express.
What local businesses near Chipotle can I visit if I'm looking for services beyond dining?
Nearby services include Deer Springs Modern Dentistry, The UPS Store for printing and shipping, Nails by Kelly and Gel Nails Salon for beauty, and Discount Tire for automotive needs.
Are there entertainment or leisure spots near Chipotle on North Fifth Street?
Yes, nearby leisure options include Servehzah Bottle Shop & Tap Room (beer bar), Sean Patrick's (bar and pub casino), and Victory Martial Arts club for sports and fitness.
How can I learn more about Chipotle's brand and offers on social media?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube channels for updates and exclusive offers.