Chipotle Mexican Grill

2.6
172 reviews
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About

Mexican Restaurant
Chipotle North Fifth Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6780 N 5th St, North Las Vegas, NV
89084, United States

Hours

Reviews

2.6
172 reviews
5 stars
47
4 stars
16
3 stars
14
2 stars
19
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often appearing rude, disengaged, and unhelpful.

Food Quality

Customers frequently reported issues with food quality, including cold meals, small portions, and unsanitary conditions.

Stock Availability

Many reviews mentioned that the location is often out of key ingredients, leading to frustration among customers.

Management Issues

Several customers expressed concerns about poor management and lack of organization, contributing to a negative dining experience.

Inconsistent Experience

While some customers had positive experiences, the overall trend indicates a consistent pattern of dissatisfaction at this location.
  • NV
    Natalie Valenzuela
    5 days ago
    1.0
    The last 4 times I’ve been to this location the service is terrible. My husband also stopped going to this location. The employees are incredibly unaware of customers and have no understanding of what customer service is nine employees in the back of the kitchen with the manager for over 20 minutes. Three customers standing waiting not one employee addressed us once when they finally did After I waved them down come to find out we were waiting for rice something they could’ve easily shared as customers got in line waiting. This is not an isolated event. It’s always an issue with food containers for meat being empty no eye contact from employees short dismissive rude attitudes. The entire culture here is trash as a business owner I would Fire the entire staff and start over immediately
  • EA
    Emanuel Andrade
    Jan 4, 2026
    1.0
    Terrible service at the pick up drive thru.
  • GR
    Gabriel Ramirez
    Dec 29, 2025
    1.0
    I’m so tired. I’ve tried and tried and tried to give this place another chance but this location at nights in particular is so terrible. The KM working 12/29 is so miserable and the absolute worst. She did not keep her line freshly stocked and copped an attitude when I asked for double corn after giving me a third of a scoop thinking that was suitable. I truly can’t believe this Chipotle is ran so poorly at nights. In my honest opinion you might as well demolish it and try again, fire everyone and clean house. Change store managers and try to get your establishment under the correct regulations and service that’s supposed to be provided. The Regional Manager should be aware of the atrocities that occur in this hell hole.
  • MV
    Marco Valdovinos
    Dec 19, 2025
    1.0
    Burrito size of a water cup, never again. Location is horrible, employees with attitude. Recommend going next door to panda for a bigger plates for the same price…
  • PC
    Patricia Gonzalez Cruz
    Dec 14, 2025
    5.0
    The food is what makes me keep going into this place,but I do wish they'd offer a drive through,for orders instead of just for pick up orders!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill North Fifth Street offer?

Chipotle offers Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill on North Fifth Street?

Chipotle is open daily from 10:30 AM to 11:00 PM.