Chipotle Mexican Grill

2.6
163 reviews
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About

Mexican Restaurant
Chipotle North Fifth Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6780 N 5th St, North Las Vegas, NV
89084, United States

Hours

Reviews

2.6
163 reviews
5 stars
45
4 stars
15
3 stars
12
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or poorly prepared food, including tough meat and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, with staff appearing disengaged, rude, and unhelpful.

Stock Issues

Frequent complaints about the restaurant being out of various menu items, leading to frustration among customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unkempt areas.

Portion Sizes

Customers expressed dissatisfaction with small portion sizes, especially when paying for extras.
  • VG
    Victoria De Guzman
    2 days ago
    1.0
    Ist experience was horrilbe! 2nd time going to this location and my last. Service is very poor, no eye contact. The lady that assisted me tonight (7:25) was so rude. She had long black braided hair, so much attitude. NEVER AGAIN.
  • GS
    Gwendolyn Sanders
    Nov 17, 2025
    5.0
    I like to give Derek for his great customer service skills, hard working, kind, he get 1000% from me. But whoever cooking in back need to watch on how they cut up the food, hard pieces in my food. Not sure what it. One feel rocky. I due a redo. Please manager keep a eye on this issue.
  • KD
    Keisha Dickens
    Nov 14, 2025
    1.0
    This location is out of stock on food items like beans, rice and sometimes proteins. This time they didn't have enough staff to serve those who walked in but were actively filling online orders for pickup. Told me and several others that it would be about 30 minutes before they could serve us.
  • CF
    Chellie F
    Nov 12, 2025
    1.0
    I have dined in here in the past woth no issue. My husband picked up food today and was there when it said the order was ready. My food was cold, so that means food was either out waiting for a long time or it was cold on the service line. The cups were half filled for chimichurri, queso and guacamole. My husband ordered salad and there was a few little pieces of lettuce, not enough to call it a salad. All of the bowls in general were much smaller portions than other locations we have been. I doubt we will be coming back, school fundraiser or not.
  • ES
    Emma Short
    Oct 27, 2025
    2.0
    I dont know about atmosphere. My son picked up my cold bowl of rice in the drive thrue. So service ok. But my cold 10.00plus bowl of rice. The forgot the chicken. I checked the button online for free salsa but they did not give it to me. I was womdering as I ate why I had not ordered from this location ( close to my house) recently. Now I rember. All u gey is rice and toppings. The rice is good. But it been better price if I actually wanted no meat. But u pay for meat and dont get it. Its aggravating!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill North Fifth Street offer?

Chipotle offers Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill on North Fifth Street?

Chipotle is open daily from 10:30 AM to 11:00 PM.