Chipotle Craig and MLK is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including cold, undercooked, or poorly prepared items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of responsiveness to complaints.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.
Portion Sizes
Customers frequently mentioned that portion sizes were small and that staff were stingy with meat servings.
TW
Trina Whittle
Jan 6, 2026
1.0
I’m pretty sad because I loved coming to this new chipotle. But this past Sunday January 4th my husband got really sick while we were there eating lunch. He is a vegan so he got a bowel with Sofrito’s, white rice, both beans. Not sure what was going on because he feels like this was old because after we ordered everything came out fresh. He wanted brown rice, they explained that would take 20 mins. So he ended up getting white rice. We never had this experience before. So please check your food chipotle.
JC
juan Castillo
Dec 30, 2025
4.0
good people
CW
Chanel Woodard
Dec 19, 2025
2.0
I come here pretty often so I am heavily disappointed. Food is normally top-tier never have problems till now. Please watch how you prep the food so this does not happen again.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food items can I order at Chipotle Mexican Grill located at Craig and MLK?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 1920 W Craig Rd, North Las Vegas?
The restaurant is open every day of the week from 10:30 AM to 11:00 PM.
Does the Chipotle Mexican Grill at Craig and MLK have an online ordering option?
Yes, you can order online through their website or app at https://order.chipotle.com/ for pickup or delivery.
How can I contact the Chipotle Mexican Grill at 1920 W Craig Rd?
You can reach them by phone at +1 702-430-7428 or via email at NV.3953.CraigandMLK@chipotle.com.
Where is Chipotle Mexican Grill located in North Las Vegas?
It is located at 1920 W Craig Rd, Clark, North Las Vegas, NV 89032, United States.
Does Chipotle Mexican Grill have a rewards program for customers?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby food options are close to Chipotle Mexican Grill at Craig and MLK?
Nearby dining options include Red Lobster, Panda Express, Shake Shack Craig Road, Café Zupas, California Fish Grill, Del Taco, Cold Stone Creamery, Round Table Pizza, Jack in the Box, Subway, Jamba Juice North Mesa Plaza, and Boba King.
Are there nearby coffee shops where I can grab a drink before or after visiting Chipotle?
Yes, there are several nearby coffee shops including Starbucks - Craig & Scott Robinson and another Starbucks location nearby.
What nearby retail or services locations might be useful when visiting Chipotle Mexican Grill at Craig and MLK?
Nearby helpful locations include Walmart Pharmacy for health needs, Verizon Business Services for mobile phones, Mattress Firm for furniture, North Mesa Plaza with GameStop and other retail options, and Murphy USA gas station for fuel and convenience items.
How does Chipotle Mexican Grill ensure the quality and sourcing of its food products?
Chipotle follows its "Food with Integrity" principles, prioritizing ingredients sourced from farms adhering to humane and sustainable practices, using only 53 real ingredients without artificial additives.