Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on customer service; some praised friendly staff while others reported poor service and unacknowledged orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality varies; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Some reviews noted cleanliness issues, particularly in the dining area.
Wait Times
Customers experienced long wait times, especially during busy periods, impacting overall satisfaction.
TB
Trey Batchelor
Dec 27, 2025
1.0
We all know Arby’s is slowly becoming the worst fast food chain but decided to give it another shot. Drive through staff were completely rude and disrespectful. My order was handed to the wrong car and then they took it back and gave it to me and refused to remake it. My order was wrong, ice cold and overall made poorly. I’m glad to see they’re still upholding their reputation.
JM
Jan Muranaka
Dec 18, 2025
4.0
Good food especially potato cakes.
DW
Devon Wood
Nov 19, 2025
5.0
Karina the manager showed us amazing customer service
ML
Ms Lady L
Nov 2, 2025
1.0
Thee worst…you saw my food was burnt before you gave it to me….do better
LV
Liz V
Sep 19, 2025
5.0
The current employees here have great customer service.