I have NEVER had a bad experience with a Jimmy John’s until today at the Mesquite NV location. The service was sub standard. The drive thru was SLOW even after placing an online order!!!!!McDonald’s service was 100 percent fair superior! Not sure the lineup to “Subs so fast” slogan. A full Pickle order at all other locations is cut into a few pieces and quite large. The pickle was a full ice 1/2 the size as other locations and NOT as fresh. Totally disappointing! Sandwich was sub par in comparison to my home locations in St. George UT. The sodas were out of syrup and only carbonated water flavor. We will not be returning to this location.
JJ
Jeff Jourdan
Jan 16, 2026
3.0
Service not so freaky fast even with pre-online order. Sandwiches seemed pretty empty (low on meat and veggies). Several bites of bread only.
JA
JOHN A
Jan 11, 2026
5.0
I love Jimmy John’s, and their app is actually awesome.
LR
Luke Roberts
Jan 2, 2026
1.0
Very poor customer service. No one in line inside or in drive-thru. Tried ripping
JL
Jamie Larsen
Oct 26, 2025
1.0
I know it’s a small town. It’s slow. But change your hours online. Online it says you close at 9. You told us in the drive thru you close at 4. Very disappointed to a company turn down business. I wish I could not even give a star at all. Guy at the drive thru was very kind though but still very disappointed.
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