Smashburger

3.5
282 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
2900 South Casino Dr., Laughlin, NV
89029, United States

Hours

Reviews

3.4
258 reviews
5 stars
103
4 stars
41
3 stars
32
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Burgers received mixed reviews; some praised their taste while others found them mediocre or poorly prepared.

Service Issues

Numerous complaints about long wait times, poor service, and rude staff were reported.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and cold food.

Staffing Problems

Frequent mentions of being understaffed, leading to slow service and order mix-ups.

Menu Limitations

Customers expressed disappointment with a limited menu and unavailability of certain items.
  • JP
    Jean Pease
    Nov 7, 2025
    5.0
    The burgers and fries were delicious .
  • RA
    River Adventures
    Nov 3, 2025
    5.0
    Great shake, and they can throw some liquor in it for you if you want to spice It up.
  • FP
    Frances Pearson
    Oct 13, 2025
    5.0
    Very good and clean.
  • CC
    CRHC17
    Sep 29, 2025
    3.0
    Burgers were great, however they were having trouble with their shake machine, and rather than admit it was broken and tell people they couldn't get a milkshake, they kept taking orders for them. Since the one person taking orders was the same person making the shakes, the line took forever to move. I didn't even order a shake...partly knowing what it would do to the people in line behind us, but my time in line was in excess of 20-30 minutes. (That is just to place the order...not including the wait time for the food to be made.)
  • FJ
    Fred J
    Sep 25, 2025
    1.0
    The lady working tonight was very rude.Gave me my food, and then ten minutes later gave me my milkshake.There was nobody here, except for me, at one in the morning.By the time I got to the room, food was cold

Frequently Asked Questions About Smashburger

What type of food does Smashburger specialize in?

Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger in Laughlin?

Smashburger is open every day from 11:00 AM to 6:00 AM the next day.