Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Burgers received mixed reviews; some praised their taste while others found them mediocre or poorly prepared.
Service Issues
Numerous complaints about long wait times, poor service, and rude staff were reported.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and cold food.
Staffing Problems
Frequent mentions of being understaffed, leading to slow service and order mix-ups.
Menu Limitations
Customers expressed disappointment with a limited menu and unavailability of certain items.
JP
Jean Pease
Nov 7, 2025
5.0
The burgers and fries were delicious
.
RA
River Adventures
Nov 3, 2025
5.0
Great shake, and they can throw some liquor in it for you if you want to spice It up.
FP
Frances Pearson
Oct 13, 2025
5.0
Very good and clean.
CC
CRHC17
Sep 29, 2025
3.0
Burgers were great, however they were having trouble with their shake machine, and rather than admit it was broken and tell people they couldn't get a milkshake, they kept taking orders for them. Since the one person taking orders was the same person making the shakes, the line took forever to move. I didn't even order a shake...partly knowing what it would do to the people in line behind us, but my time in line was in excess of 20-30 minutes. (That is just to place the order...not including the wait time for the food to be made.)
FJ
Fred J
Sep 25, 2025
1.0
The lady working tonight was very rude.Gave me my food, and then ten minutes later gave me my milkshake.There was nobody here, except for me, at one in the morning.By the time I got to the room, food was cold
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Laughlin?
Smashburger is open every day from 11:00 AM to 6:00 AM the next day.
Is Smashburger suitable for families with children?
Yes, Smashburger welcomes families and offers a children's menu and high chairs.
Does Smashburger offer vegetarian options?
Yes, Smashburger serves vegetarian menu items.
Can I order food for takeout or delivery from Smashburger?
Yes, Smashburger offers takeout and delivery services.
Does Smashburger accept reservations or have a bar onsite?
No, Smashburger does not accept reservations and does not have a bar onsite.
What payment methods are accepted at Smashburger?
Smashburger accepts debit cards, credit cards, and mobile NFC payments; it does not require cash only.
Are there any nearby attractions or casinos near Smashburger in Laughlin?
Yes, Smashburger is located near Harrah's Laughlin resort and casino as well as Harrah's Sportsbook on the River, which offer entertainment and gaming options for visitors before or after dining.
What other dining options are close to Smashburger in Laughlin?
Nearby dining options include Pin-up Pizza & Subs and The Range Steakhouse, providing additional choices for pizza and American cuisine close to Smashburger.
Where can I enjoy outdoor activities near Smashburger in Laughlin?
Lake Mead (Lake Mojave) and Watercraft Adventures are nearby for outdoor water activities, perfect to enjoy before or after your meal at Smashburger.