Step into old-world glamour at Genting Palace, a culinary gem that offers an exquisite menu of authentic Chinese cuisine. The menu provides an abundant selection of seafood, rice and noodle dishes and exceptional dim sum. Guests can also enjoy handcrafted cocktails in Genting Palace’s lounge.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.