Wendy's

3.7
835 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7355 South Eastern Avenue, Las Vegas, NV
89123, United States

Hours

Reviews

3.7
835 reviews
5 stars
365
4 stars
180
3 stars
103
2 stars
55
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, overcooked, or incorrect food items, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the condiment area and bathrooms.

Management Problems

Several reviews mentioned ineffective management, with complaints about staff training and handling of customer issues.

Inconsistent Experience

Customer experiences varied widely, with some praising the food and service while others expressed frustration with their visits.
  • LM
    Lisa Mendez
    Nov 16, 2025
    1.0
    Horrible food! Can't even get fries and chicken strips right! The fries were dark drown and stuck together by oil, the chicken had to have been fried while frozen....so gross! Never again!
  • HJ
    Harold Jessie
    Oct 21, 2025
    3.0
    I thought Wendy's made fresh food. Had ro return all my burgers dried up and cold. Replacement burgers weren't much better. Chili was warm not hot enough for cheese to melt. So disappointed avoid this Wendy's especially after dark. Think I'm done with this one.
  • TP
    Teresa Price
    Sep 26, 2025
    1.0
    THOUGHT GOING INSIDE WOULD BE QUICKER BEING THAT IT WAS LIKE 6 CARS IN THE DRIVE-THROUGH JUST TO GET DISAPPOINTED. I SAID HOW YOU DOING TO THE YOUNG GUY TWICE HE ACT LIKE HE DIDN'T WANNA SPEAK. HE TOOK MY ORDER I TOLD HIM I WANTED FRESH FRIES AND NUGGETS. A GUY CAME IN LIKE 10 MINUTES AFTER I ORDERED. THE GUY STOOD IN LINE BOUT 5 MINUTES HE STARTED YELLING SAYING IS ANYBODY TAKEN ORDER'S HE MUST HAVE SCARED YOUNGSTER A LITTLE BIT BECAUSE HE MADE HIS FOOD FRESH WITHIN 5 MINUTES. SO I SAID HOW HE GET HIS FOOD BEFORE ME WHEN I BEEN HERE WAY BEFORE HIM, YOUNGSTER SAID HE GOT SPICY NUGGETS PLEASE LET ME KNOW WHAT DOES THAT HAS TO DO WITH ME STANDING THERE WAITING ON MY ORDER. THE HISPANIC MANGER WALK UP AND I SAID I DON'T UNDERSTAND HOW THIS GUY COME IN WAY AFTER ME AND GET HIS FOOD FRESH AND OUT IN 5 MINUTES. SHE DIDN'T HAVE MUCH TO SAY. A YOUNGER HISPANIC GIRL WALKED UP WITH A BROOM AND DUSTPAN LIKE SHE HAD BEEN CLEANING. SHE SAID WHAT DID YOU ORDER I TOLD HER SHE PUT MY FOOD IN THE BAG AND GAVE IT TO ME. I FEEL SHE A BETTER WORKER THEN ALL THEM. SHE NEED'S TO BE IN THE FRONT AND THE YOUNGSTER AND MANAGER NEED'S TO BE SOMEWHERE CLEANING CAUSE THEY DON'T KNOW WHAT THEIR DOING UP THERE. 😡😡😡😡😡
  • SL
    Suzana Leon
    Sep 21, 2025
    1.0
    Went with $100 bill drive thru after ordering and the guy grabbed the money looked at me gave it back said we don’t take this. The manager then said sorry no cash in the drawer. How does a well established business not have change for $100 this is 2025. I went to Mc Donald’s as my child Was hungry they gladly took it and had change. What a negative experience to have enough money to pay and I can’t get food?! Horrible service up your cash drawer $100 isn’t $1000. Won’t be going back
  • BB
    Big
    Sep 18, 2025
    1.0
    I ordered the 2 for $3 sausage muffin and when I got to my location.The sausage was well overcooked and cold. Tried calling the store only to go to a fax machine. Not a good look wendy's.

Frequently Asked Questions About Wendy's

Is Warm Springs #23 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.