Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised individual staff members while many reported rude or inattentive service.
Food Quality
Frequent complaints about cold, stale, or improperly prepared food, with some positive mentions of specific items.
Order Accuracy
Numerous instances of incorrect orders and missing items, leading to customer frustration.
Cleanliness
Reports of dirty dining areas and restrooms, contributing to a negative dining experience.
Management Issues
Concerns about management effectiveness, including staff training and responsiveness to customer complaints.
EC
Erenestina Cantu
6 days ago
1.0
I visit this location every day, but lately I’m not sure what is going on. They are consistently out of basic items—no potatoes, no chili, no sauces, no cup holders, and no beverages such as Coke or Dr Pepper. I’m not sure if they are having issues receiving their deliveries or if there has been a change in management, but this has been an ongoing problem and has made my visits frustrating.
HL
Heather Lux
Dec 22, 2025
5.0
Priscilla the manager really impressed us ! Showed true customer service !
RS
Remus Simmons
Dec 6, 2025
1.0
I went in to place an order and they had 5 to 7 people working and no one came to take my order. I waited 5 minutes and not a single worker acknowledged me. The worst customer service.
DD
Dylansmommy28
Dec 2, 2025
1.0
They need to change the grease on their fries. I'm so livid! All I wanted was fries but of course you have to order more via Uber eats. Spent damn near $20 and the fries were inedible. Incompetence at its finest.
PP
Paula
Nov 1, 2025
2.0
They took forever and there were only a few customers and they just slopped the food together and forgot straws and ketchup!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 8900 West Charleston Blvd. currently open?
Yes, Boca Park Wendy's is open daily from 6:00 AM to 1:00 AM, including their drive-thru service.
What are the drive-thru hours at this Wendy's location?
The drive-thru at Wendy's is open every day from 6:00 AM to 1:00 AM.
Does this Wendy's offer breakfast, lunch, and dinner menus?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I place an order online or through an app for this Wendy's?
You can place orders via the Wendy's mobile app available in the App Store or at https://order.wendys.com, selecting this location for delivery or pickup.
What payment options are accepted at Wendy's 8900 West Charleston Blvd.?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's location at Boca Park?
You can call the location directly at (702) 947-0158 or provide feedback through Wendy’s Customer Care via their contact page or satisfaction survey online.
Are there Wendy's gift cards available at this location or online?
Yes, Wendy's gift cards can be purchased in-restaurant, at various retailers, or online through their gift card portal.
What nearby places can I visit in Boca Park when going to Wendy's?
Nearby, you can visit Ice Land Vegas for ice cream, or European Wax Center and Massage Envy for beauty and spa services.
Can I combine a visit to Wendy's with shopping at nearby stores?
Yes, near Wendy's you’ll find shopping options like Mattress Firm and Men’s Wearhouse to enjoy before or after your meal.
Are there other dining options near Wendy's at Boca Park?
Yes, nearby restaurants include Sushi Tanuki, Cafe Zupas, HUMMUS Bowls & Wraps, Wahoo's Fish Taco, and Rustic House Boca Park.