Wendy's

3.5
1261 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8900 West Charleston Blvd., Las Vegas, NV
89117, United States

Hours

Reviews

3.5
1,261 reviews
5 stars
484
4 stars
260
3 stars
158
2 stars
88
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while many reported rude or inattentive service.

Food Quality

Frequent complaints about cold, stale, or improperly prepared food, with some positive mentions of specific items.

Order Accuracy

Numerous instances of incorrect orders and missing items, leading to customer frustration.

Cleanliness

Reports of dirty dining areas and restrooms, contributing to a negative dining experience.

Management Issues

Concerns about management effectiveness, including staff training and responsiveness to customer complaints.
  • EC
    Erenestina Cantu
    6 days ago
    1.0
    I visit this location every day, but lately I’m not sure what is going on. They are consistently out of basic items—no potatoes, no chili, no sauces, no cup holders, and no beverages such as Coke or Dr Pepper. I’m not sure if they are having issues receiving their deliveries or if there has been a change in management, but this has been an ongoing problem and has made my visits frustrating.
  • HL
    Heather Lux
    Dec 22, 2025
    5.0
    Priscilla the manager really impressed us ! Showed true customer service !
  • RS
    Remus Simmons
    Dec 6, 2025
    1.0
    I went in to place an order and they had 5 to 7 people working and no one came to take my order. I waited 5 minutes and not a single worker acknowledged me. The worst customer service.
  • DD
    Dylansmommy28
    Dec 2, 2025
    1.0
    They need to change the grease on their fries. I'm so livid! All I wanted was fries but of course you have to order more via Uber eats. Spent damn near $20 and the fries were inedible. Incompetence at its finest.
  • PP
    Paula
    Nov 1, 2025
    2.0
    They took forever and there were only a few customers and they just slopped the food together and forgot straws and ketchup!!

Frequently Asked Questions About Wendy's

Is Boca Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 8900 West Charleston Blvd. currently open?

Yes, Boca Park Wendy's is open daily from 6:00 AM to 1:00 AM, including their drive-thru service.