Wendy's

3.5
1256 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8900 West Charleston Blvd., Las Vegas, NV
89117, United States

Hours

Reviews

3.5
1,256 reviews
5 stars
482
4 stars
260
3 stars
158
2 stars
88
1 star
268

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly cooked food, including undercooked bacon and old fries.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of accountability from management.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and confusion over mobile orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Staff Behavior

Feedback indicated that staff often appeared untrained, disinterested, or overwhelmed, leading to a negative dining experience.
  • SL
    Stacy Lynn
    Nov 3, 2025
    3.0
    No straw or napkins
  • 11
    1973
    Nov 1, 2025
    2.0
    They took forever and there were only a few customers and they just slopped the food together and forgot straws and ketchup!!
  • MF
    Mike Frye
    Oct 16, 2025
    1.0
    paid and got my drink with no straw, sure would have been nice to have a drink while waiting for my food. I ordered extra tomato on my chicken sandwich, the 1 slice i got was so thin u could see thru it. no lettuce so I had to go inside to ha e them fix it. I love Wendy's and drove 3 miles to get this meal. so said they ha e fallen so far
  • VX
    Vegas X
    Oct 4, 2025
    1.0
    Bacon uncooked on Jr bacon cheeseburgers. Fries taste stale and old. Sloppy service. This Wendys sucks!. Will not return to this location, There are several others in the area.
  • LL
    Laura
    Oct 2, 2025
    1.0
    Wow. Place serves cold food and the customer service sucks!! The manager, a lady, was too concerned about her drive thru times than customer service. If I was a regional manager I would rather have a manage there less concerned with times and more concerned with actual sales and customer service satisfaction. I will never go there again.

Frequently Asked Questions About Wendy's

Is Boca Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.