Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly cooked food, including undercooked bacon and old fries.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of accountability from management.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and confusion over mobile orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Staff Behavior
Feedback indicated that staff often appeared untrained, disinterested, or overwhelmed, leading to a negative dining experience.
SL
Stacy Lynn
Nov 3, 2025
3.0
No straw or napkins
11
1973
Nov 1, 2025
2.0
They took forever and there were only a few customers and they just slopped the food together and forgot straws and ketchup!!
MF
Mike Frye
Oct 16, 2025
1.0
paid and got my drink with no straw, sure would have been nice to have a drink while waiting for my food. I ordered extra tomato on my chicken sandwich, the 1 slice i got was so thin u could see thru it.
no lettuce so I had to go inside to ha e them fix it. I love Wendy's and drove 3 miles to get this meal. so said they ha e fallen so far
VX
Vegas X
Oct 4, 2025
1.0
Bacon uncooked on Jr bacon cheeseburgers. Fries taste stale and old. Sloppy service. This Wendys sucks!. Will not return to this location, There are several others in the area.
LL
Laura
Oct 2, 2025
1.0
Wow. Place serves cold food and the customer service sucks!! The manager, a lady, was too concerned about her drive thru times than customer service. If I was a regional manager I would rather have a manage there less concerned with times and more concerned with actual sales and customer service satisfaction. I will never go there again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Las Vegas, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Las Vegas, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (702) 947-0158.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Boca Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Las Vegas, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 8900 West Charleston Blvd. currently open?
Yes, Boca Park Wendy's is open daily from 6:00 AM to 1:00 AM, including their drive-thru service.
What are the drive-thru hours at this Wendy's location?
The drive-thru at Wendy's is open every day from 6:00 AM to 1:00 AM.
Does this Wendy's offer breakfast, lunch, and dinner menus?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I place an order online or through an app for this Wendy's?
You can place orders via the Wendy's mobile app available in the App Store or at https://order.wendys.com, selecting this location for delivery or pickup.
What payment options are accepted at Wendy's 8900 West Charleston Blvd.?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's location at Boca Park?
You can call the location directly at (702) 947-0158 or provide feedback through Wendy’s Customer Care via their contact page or satisfaction survey online.
Are there Wendy's gift cards available at this location or online?
Yes, Wendy's gift cards can be purchased in-restaurant, at various retailers, or online through their gift card portal.
What nearby places can I visit in Boca Park when going to Wendy's?
Nearby, you can visit Ice Land Vegas for ice cream, or European Wax Center and Massage Envy for beauty and spa services.
Can I combine a visit to Wendy's with shopping at nearby stores?
Yes, near Wendy's you’ll find shopping options like Mattress Firm and Men’s Wearhouse to enjoy before or after your meal.
Are there other dining options near Wendy's at Boca Park?
Yes, nearby restaurants include Sushi Tanuki, Cafe Zupas, HUMMUS Bowls & Wraps, Wahoo's Fish Taco, and Rustic House Boca Park.