Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
827 reviews
5 stars
317
4 stars
152
3 stars
118
2 stars
71
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, especially in the drive-thru, with some waiting over 20 minutes.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about old oil and incorrect orders.
Customer Service
Numerous customers experienced rude or unhelpful staff, with some noting poor management and lack of training.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and restrooms.
Pricing Issues
Several customers felt misled by menu prices and experienced issues with their orders being incorrect or incomplete.
- GSGrace SenaNov 5, 20251.0Yesterday I ordered a meal here. I got everything I ordered. Everything was cool. Except when I opened my burger it had black dusting/marks on it that at first vaguely look like shoe prints. I'm not sure if it was, but I wanted to give this place the benefit of the doubt and went ahead and assumed the bread was faulty/flour burnt or whatever. Cool. Meal was fine. I ate it anyway cause I hate wasting food. Especially nowadays. Now I'm suffering from food poisoning. I suspect the burger was the issue. Either way, if an employee stepped on it — I get it, stressful day, minimum wage but I don't determine your hourly pay. I don't deserve to get food poisoning. Wouldn't recommend.
- JBJW BUSINESSNov 4, 20251.0Came to this location multiple times. Typically me and my wife place an order on the drive thru mobile order. We came here one time at 6:30 AM when they were supposed to be opened and we placed a mobile order that went through. We pulled up to the drive-through where nobody spoke. Waited there for 3 minutes, and then pulled up to the window where all the lights were on, and nobody was there. We poured all the way back around to the front of the store, where an employee was just standing outside. We asked her where everyone went, she didn’t even speak English. The next day we came back and we wanted to order the son of baconator, the woman claims she couldn’t help us with the mobile order then she had a nerve to tell us the baconator isn’t available… but it’s on your app… like ok. I lost it. The wait time is horrific, even though there’s no customers in the drive thru or restaurant. They will literally tell you to go to the curbside then have you wait for your order for 20 minutes. The service is pour. The food is decent. Wouldn’t recommend.
- KHKevin HardisonOct 16, 20255.0Fast and hot
- SBSpencer BeardOct 7, 20255.0They have improved!! I had lightning fast service in-store for dinner. I literally got my food seconds after my receipt and their meal deals kept a meal for 2 very inexpensive!
- MSMike ScanlonSep 28, 20251.0Arrived at 10:56 PM was trying to order two cars pulled up behind me in the drive-through and they shut the lights off on the menu board at 10:59. Then came on the loudspeaker at 11 o’clock and said sorry we’re closed at 11 and I explained that I as well several other people have been in line through their drive-through waiting for them well before 11 o’clock very very poor other people upset as well They obviously wanted to run out the clock and do no work. Sure enough as I write this they’re walking out the door so obviously they had shut down everything well before I ever pulled up
Frequently Asked Questions About Wendy's
Is Serene Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Las Vegas, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Las Vegas, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (702) 260-0448.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Serene Wendy’s serve breakfast?
Yes, this Wendy’s location in Las Vegas, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location in Las Vegas?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Is this Wendy's open for dine-in and delivery services?
Yes, this Wendy's offers dine-in, delivery where available, and drive-thru service.
Does this Wendy's serve breakfast?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee and sides via the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
This Wendy's is located at 9385 South Eastern, Las Vegas, NV 89123, USA.
Can I order Wendy's food through an app?
Yes, you can order via the Wendy's app available on the Apple App Store or through their online ordering website.
Are there nearby places where I can get automotive services near this Wendy's?
Yes, nearby automotive services include Ted Wiens Complete Auto Service, Valvoline Instant Oil Change, and Chevron Station Las Vegas which are convenient if you want to grab a meal while servicing your vehicle.
What food options are available near this Wendy's for variety?
Nearby you can visit Reyes Taco Co. for Mexican food or Island Sushi and Grill for sushi and Hawaiian cuisine to explore different flavors after your visit to Wendy's.
Are there relaxation or beauty services near this Wendy's?
Yes, nearby places include Laguna Spa Hair & Massage, Siam Thai Spa and Massage, and Venice Nails which are great for a relaxing treat before or after dining here.
How can customers provide feedback or contact this Wendy's location?
Customers can contact the location directly at (702) 260-0448, or provide feedback via the Wendy's Customer Care page, live chat, or customer satisfaction survey online.