Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
835 reviews
5 stars
320
4 stars
156
3 stars
117
2 stars
72
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty dining areas and unsanitary conditions.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted negative attitudes from management and staff.
Consistency Issues
Customers noted inconsistencies in food quality and service across visits, leading to dissatisfaction.
- JSJennifer SJan 4, 20261.0I went in one day with my daughter only to be greeted as if I was bothering them. No one walked up to take my order, so I walked out! Went in with my husband the next evening and was greeted with "I have to wait for my coworker to pay for their order, then I can take yours" only to be standing there for 10 minutes. We just walked out. This is the second time in a week that I have just walked out of this location. I will not walk in again. Employees need to be trained on what customer service really is.
- SWSam WagmeisterDec 27, 20254.0Always know what to expect from Wendy's... and that's a good thing. Exceptional service from a short-handed crew at a busy time. Home office should be proud.
- JTJohnny TovalinDec 26, 20252.0Like someone mentioned in a earlier review. The menu is off and so how they make the meals. I understand sometimes using sometimes different types of bread and the types of lettuce but adding pickles to a spicy chicken sandwich!? Soda machine had no ice, was charged for a ranch and a bbq sauce, and dinning area looks like it needs a remodel. Place should be remodeled and staff retrained
- LWLaura WINDSORDec 4, 20255.0The people at this Wendy's are so wonderful. They're kind they are welcoming and when I walk in that store even though I don't spend a lot of money, I always feel like I am with my friends. I don't understand the rest of these places because the quality is good and I would do anything for these people just because they've always been so kind to me. Wendy's is thinking about concentrating on chicken and they should it's absolutely the best I have ever tasted . I haven't tried the tenders but the nuggets are to die for
- MSMindie SparksNov 24, 20255.0I appreciate the consistency of service and quality of food across all the Wendy's Ive dined from. I love the lemonades and of course the frostys. My only complaint is I wish they would bring the summer fruit cups back. Otherwise always good across the board.
Frequently Asked Questions About Wendy's
Is Serene Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location in Las Vegas?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Is this Wendy's open for dine-in and delivery services?
Yes, this Wendy's offers dine-in, delivery where available, and drive-thru service.
Does this Wendy's serve breakfast?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee and sides via the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
This Wendy's is located at 9385 South Eastern, Las Vegas, NV 89123, USA.
Can I order Wendy's food through an app?
Yes, you can order via the Wendy's app available on the Apple App Store or through their online ordering website.
Are there nearby places where I can get automotive services near this Wendy's?
Yes, nearby automotive services include Ted Wiens Complete Auto Service, Valvoline Instant Oil Change, and Chevron Station Las Vegas which are convenient if you want to grab a meal while servicing your vehicle.
What food options are available near this Wendy's for variety?
Nearby you can visit Reyes Taco Co. for Mexican food or Island Sushi and Grill for sushi and Hawaiian cuisine to explore different flavors after your visit to Wendy's.
Are there relaxation or beauty services near this Wendy's?
Yes, nearby places include Laguna Spa Hair & Massage, Siam Thai Spa and Massage, and Venice Nails which are great for a relaxing treat before or after dining here.
How can customers provide feedback or contact this Wendy's location?
Customers can contact the location directly at (702) 260-0448, or provide feedback via the Wendy's Customer Care page, live chat, or customer satisfaction survey online.