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Wendy's

3.5
(1873 reviews)

Business Details

4560 N. Rancho Rd., Las Vegas, NV
89130, United States
(702) 658-5153

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4560 N. Rancho Rd., Las Vegas, NV
89130, United States

Hours

Reviews

3.5
1,873 reviews
5 stars
670
4 stars
436
3 stars
277
2 stars
128
1 star
362

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.

Food Quality

Frequent complaints about cold food, incorrect orders, and overall food quality, with some positive mentions of specific items.

Cleanliness

Concerns raised about cleanliness and hygiene, including dirty dining areas and potential health code violations.

Order Accuracy

Numerous reports of incorrect orders and missing items, indicating a significant issue with order accuracy.

Staffing Issues

Comments about being understaffed and slow service, leading to long wait times for food.
  • AA
    AGC31ZFG
    4 days ago
    5.0
    Thank you Mackenzie for your time and patience with me, I really appreciate it.
  • KJ
    Keri Jackson
    Feb 1, 2026
    3.0
    First, the service was very friendly and great. The guy at the drive thru window was so nice! But the food took a turn. The order was accurate, even with modifications so that’s a plus. The fries were fresh and good as well. But the cheeseburger was cold, the bun was extremely stale. The chicken nuggets were a little bit soggy. But the worst part was the frosty. It was more of a chocolate slushie than the thick creamy frosty Wendy’s is known for. You can tell by looking at it that something is wrong. This is a time when it’s okay for your ice cream machine to be “broken”. Definitely should not have sold it. It was the worst frosty I’ve ever had.
  • TM
    The Famous Mommy
    Jan 20, 2026
    5.0
    There is an early daytime manager here that is so nice and she gives the best customer service! I used to frequent this Wendy’s getting the 2 for $3 egg and cheese English muffins with the herb butter and I’d call ahead so they’d be super fresh for me. 5 stars on the food if they still had these! They were delicious. Unfortunately they stopped carrying the English muffins so now we’ve had to order other things and my kids weren’t happy about that. They don’t like the biscuits at Wendy’s but they do have a wonderful croissant. Although it’s more extensive when we replace the muffin with croissant it does the trick. When you ask this manager to make sure your food is hot and fresh it comes out perfect. I wish I remembered her name. She’s pretty with dark hair and brown eyes. There’s a few other people who work the window who have always been super nice here as well. I wanted to thank you all for the exemplary service. I’m the type of person that will drive out of my way just to get good customer service so I highly recommend this Wendy’s especially during the daytime when that sweet manager is there! She deserves a raise. I love their chicken sandwiches. I miss the grilled chicken sandwiches with the honey mustard they had when I was growing up. Now I get the Asiago ranch chicken and the chicken breasts are thick and juicy the Asiago cheese and sauce are delicious. They also have 2 for $3 potato wedges that are amazing with loads of flavor and perfectly sized wedges that leave a flavor explosion in your mouth! Would love to hear if you come across this Wendy’s and how your experience is! Thanks again! I’ll see you guys soon! 🥰💕
  • ER
    Eve Reyes
    Jan 14, 2026
    1.0
    Bad experience
  • SS
    Seal
    Dec 17, 2025
    4.0
    They always get my orders correct. Kudos.

Frequently Asked Questions About Wendy's

Is Torrey Pines Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 4560 N. Rancho Rd., Las Vegas?

Wendy's drive-through is open from 6:00 AM to 1:00 AM every day of the week.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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