Tropical Smoothie Cafe

2.4
174 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9882 S Maryland Pkwy, Las Vegas, NV
89183, United States

Hours

Reviews

2.4
174 reviews
5 stars
53
4 stars
7
3 stars
4
2 stars
11
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and lack of acknowledgment from staff.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rude interactions and lack of training.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their smoothies and food, while others reported items being poorly made or tasting bad.
  • QH
    Quillan Hicks
    Dec 21, 2025
    5.0
    Amazing
  • JG
    Jolene Gommel
    Dec 13, 2025
    1.0
    5:40pm on Saturday and you’re not accepting cash? I’ve come at 12:30am and cash wasn’t a problem then?
  • MM
    miri32353
    Dec 6, 2025
    1.0
    Extremely slow service. Sat in the drive thru for 10 minutes until I had to go inside to get my food that had been sitting on the counter the entire time. Was also missing items.
  • MB
    Monique Best
    Dec 6, 2025
    1.0
    Everytime I come to this location, whether drive thru or inside they NEVER acknowledge you..Welcome, be with you in a second (drive thru)...inside (if I'm next in line) one second please..none of this is said..you're greeted with silence, until they decide, to acknowledge your presence..spend so much money with this company and customer service is terrible.
  • CC
    Calvin Cordero
    Dec 1, 2025
    1.0
    Will never give you the sauce that comes with the meal. Make sure you call them and get it. As you can see in the picture. No sauce ever... just dry quesadilla. I've been ordering for over a year and I had to put an extra sauce charge to ever even get one sauce through Uber eats, even though it supposed to come with it. Again don't ever expect sauce.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in 24 hours a day, every day of the week.