Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.5
169 reviews
5 stars
52
4 stars
7
3 stars
4
2 stars
11
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for being unhelpful and unprofessional.
Food Quality
Several reviews mentioned issues with food quality, including smoothies being watery or poorly prepared, leading to customer dissatisfaction.
Management Issues
The management, particularly a specific manager named Courtney, received negative feedback for being rude and unaccommodating, contributing to a poor customer experience.
Operational Efficiency
Customers frequently noted slow service and long wait times, often due to understaffing or poor management of the drive-thru and in-store operations.
- JEJax EliOct 29, 20252.0I can see why this location has such a bad rating…they like to cancel Postmates orders an hour after it’s been sent in. 2 stars only because I know other locations have their stuff together…
- MMMisael MendezOct 27, 20251.0Worst location. The staff have attitude and they do the food very sloppy.
- AMAntonio MunozOct 24, 20251.0I try so many times to give them another chance. There is always only one person working and I was waiting in the drive through because the kid said to give him a second. So after 5 minutes of waiting I drove around and he just forgot about me. The last time the Hawaiian girl was at the window which she is nice but she left me in the lobby because she was having a conversation with someone in the drive through and I just walked out. It’s been over a year and I think you just need to close down or completely get a new staff and re train everyone.
- LKLissie KerrOct 11, 20255.0So it was just 1 guy working here, he had a broken arm and again working alone. He very kindly helped everyone in the packed line promptly and kindly. Showing no signs at all he was stressed. He took the time to make sure he understood and respected my dietary needs too (I cant have dairy). He even apologized for the wait. This guy needs a raise so I hope they owners see it. Gabe you're amazing he was working 9:52 am Markyland Pkwy location. Food quality was great and attention to detail was phenomenal. Try their new Apple Pie Smoothie! Please confirm you will give him a raise or some sort of awesome praise owners. I will be going to corporate too to call about this guy! I honestly had no idea people like this still worked in fast food places. Truly made my day better. Thank you Gabe! You made our trip to Vegas even better!
- JRjonataha rogeshaOct 9, 20255.0The d�cor was stylish but comfortable.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in 24 hours a day, every day of the week.
Is there a drive-through option available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers a drive-through service that is open 24/7.
Can I order food for delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 9:00 PM, and from 8:00 AM to 8:00 PM on Sundays.
What types of pick-up services does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe provides in-store pickup, curbside pickup, and same day delivery options.
What are the payment options accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
What kind of food and specialties can I find at Tropical Smoothie Cafe?
You can enjoy smoothies, wraps, dessert, acai bowls, flatbreads, salads, quesadillas, kids food, and more with options that are vegan, gluten free, and healthy.
Are there any family-friendly amenities at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu, free Wi-Fi, seating, counter service, and curbside pickup.
What nearby restaurants can I visit after enjoying Tropical Smoothie Cafe?
Nearby restaurants include Shang Mian (Chinese/Asian), Doh Korean BBQ, Nutmeg Indian Fusion Restaurant and Bar, Candelabra Cafe and Lounge, Full House BBQ (Filipino/Asian), Thai House Restaurant (Thai/Pan Asian), and Almaza Hookah Lounge Restaurant (Mediterranean).
Are there useful nearby places to help with my visit to Tropical Smoothie Cafe?
Yes, nearby you can find Bank of America ATMs for convenient cash access, the Wolf Claw Arcade if you're looking for entertainment, and Starbucks if you want a coffee before or after your visit.
Where is Tropical Smoothie Cafe located and what is the best way to reach it?
Tropical Smoothie Cafe is located at 9882 S Maryland Pkwy, Ste 100, Las Vegas, NV 89183, US. You can visit in person, use dine-in, drive-through, pick-up, or order delivery through their app or website.