Tropical Smoothie Cafe

2.6
369 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4262 Blue Diamond Road, Las Vegas, NV
89139, United States

Hours

Reviews

2.6
369 reviews
5 stars
96
4 stars
38
3 stars
25
2 stars
32
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of communication.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent quality of smoothies and food.

24-Hour Availability

Despite advertising as a 24-hour location, multiple customers experienced closures during late hours, with no staff present to fulfill orders.

Slow Service

Customers frequently complained about long wait times, both in the drive-thru and for order fulfillment, often citing delays even when few customers were present.

Cleanliness and Maintenance

Some reviews mentioned unsanitary conditions and a lack of proper inventory management, leading to unavailability of menu items.
  • JR
    Jessica Rodriguez
    Dec 2, 2025
    1.0
    Had the worst experience at this drive thru. Whoever the guy is working there on a Tuesday around 3 pm gives the worst customer service! He was rude thru the speaker taking my order then at the end just yells window. I go to the window and there he can’t seem to say anything not even a thank you as he just gives me my 2 smoothies. What a joke.
  • JP
    John Q Public
    Nov 11, 2025
    4.0
    Delicious and just the right amout of smooth.
  • CR
    Casey Rogers
    Oct 26, 2025
    1.0
    The drive thru is 24hr. However I placed my order thru the app and when I showed up at the drive thru no one was there to fulfill my order. So I am out of $13.89. Also more than half the time I do get service the smoothie are different tasting no consistency.
  • JD
    Jaideep Dhanoa
    Oct 19, 2025
    1.0
    Chia banana boost.. apparently didn't have any banana..it was basically whole lot of chia ice and peanut butter... definitely nothing like what it says ..it was disgusting..I had to throw it away.. if they don't want to work..why are they working in the first place
  • EW
    Edward Williams
    Oct 12, 2025
    1.0
    Went to drive thru friday,October 10th around noon ordered a smoothie proceeded to the window where I was told they had no change for a $20 on a Friday afternoon,the guy was very rude,fast forward to today October 12th at 2pm,ordered the same smoothie,proceeded to the window again just to be told by the same guy that they still didn't have change for a $20,once again,come on are you serious,as a paying customer what am I to think,either the staff is just lazy or management is just not doing there job,i dont wanna be that guy but that is just ridiculous and the guy at the window was at a lost for words,won't be going back to the store on Blue Diamond,stay away!!!!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

Tropical Smoothie Cafe does not accept reservations.

What types of meals does Tropical Smoothie Cafe serve?

Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.