Tropical Smoothie Cafe

2.6
368 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4262 Blue Diamond Road, Las Vegas, NV
89139, United States

Hours

Reviews

2.6
368 reviews
5 stars
95
4 stars
38
3 stars
25
2 stars
32
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes, leading to frustration and dissatisfaction.

Inconsistent Quality

Many reviews highlighted inconsistency in the quality and taste of smoothies and food items, with several customers receiving incorrect or poorly made orders.

24-Hour Availability

Despite advertising as a 24-hour location, multiple customers experienced issues with the drive-thru being closed or unattended during late-night hours.

Staff Training

Feedback indicated a need for better training among staff, particularly regarding order accuracy and customer service skills.

Positive Experiences

Some customers praised specific employees for their friendly service and enjoyed certain menu items, indicating that there are positive experiences amidst the negative feedback.
  • JP
    John Q Public
    Nov 11, 2025
    4.0
    Delicious and just the right amout of smooth.
  • CR
    Casey Rogers
    Oct 26, 2025
    1.0
    The drive thru is 24hr. However I placed my order thru the app and when I showed up at the drive thru no one was there to fulfill my order. So I am out of $13.89. Also more than half the time I do get service the smoothie are different tasting no consistency.
  • JD
    Jaideep Dhanoa
    Oct 19, 2025
    1.0
    Chia banana boost.. apparently didn't have any banana..it was basically whole lot of chia ice and peanut butter... definitely nothing like what it says ..it was disgusting..I had to throw it away.. if they don't want to work..why are they working in the first place
  • EW
    Edward Williams
    Oct 12, 2025
    1.0
    Went to drive thru friday,October 10th around noon ordered a smoothie proceeded to the window where I was told they had no change for a $20 on a Friday afternoon,the guy was very rude,fast forward to today October 12th at 2pm,ordered the same smoothie,proceeded to the window again just to be told by the same guy that they still didn't have change for a $20,once again,come on are you serious,as a paying customer what am I to think,either the staff is just lazy or management is just not doing there job,i dont wanna be that guy but that is just ridiculous and the guy at the window was at a lost for words,won't be going back to the store on Blue Diamond,stay away!!!!
  • PA
    Parish Antonio
    Sep 29, 2025
    1.0
    Due to a language barrier, the order was not taken accurately, resulting in the wrong smoothie and size. Furthermore, a manager was unavailable to address the issue. Also when I went back to tell them about the situation they again took 30 to 40 minutes to huddle speaking to each other and with no results apparently the manager had left for the day and there was nothing they can do even though they didn't give me a receipt so I went ahead and disputed with my bank stay away from this place !

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

Tropical Smoothie Cafe does not accept reservations.

What types of meals does Tropical Smoothie Cafe serve?

Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.