Tropical Smoothie Cafe

Reviews

• JB

  Janelle Branco-Santos

  2 days ago
  2.0
  I ordered online and when I checked my order it was wrong and the sandwich was messy. I ordered a chicken pesto sandwich and it looked like someone threw it all in and wrapped it. My acai nutella bowl I had ordered without coconut as I am allergic and there were pieces in there I had to throw the whole thing away and I attempted to call the place 6 times and no answer. When I walked in there the person working in the front was so busy and she asked for help from people in the back and there was a line of 5 people waiting to order. This place is good in the morning but afternoon is horrible.
• DL

  Don Lee

  Mar 7, 2026
  1.0
  I ordered through Uber Eats this morning and I always get the Mango Monsoon, but what I received is not a Mango Monsoon, it’s a Mango Magic. I know the difference because this exact mistake happened two days ago when I came into the store in person. When I told the employee at the counter it wasn’t correct, she tried to tell me that I ordered the Mango Magic, which I know for a fact I did not because I order this smoothie regularly. Now that the same mistake happened again today, it pretty much proves that I didn’t order the Mango Magic and that my order keeps getting mixed up. The Mango Magic is a lighter yellow, while the Mango Monsoon is a darker yellow, almost orange, which is how I know they’re different. I tried calling the store several times this morning and no one answered, so leaving this review was my only option. I’m also at work, so I can’t just leave and come get it corrected, which makes it even more frustrating since I paid for a drink I didn’t want.
• LG

  Liam Grogan

  Feb 24, 2026
  5.0
  Angela helped me out and made a really good smoothie
• JJ

  Jerry Johnson

  Feb 11, 2026
  5.0
  Nice
• JR

  Julius Rucker

  Jan 26, 2026
  5.0
  I really appreciated the level of service and dedication Zack showed during our visit. He was the only one working hard to ensure that both online orders and our order were taken care of. His commitment did not go unnoticed, and it made a positive difference in our experience! Sidenote: Consider reaching out to corporate for guidance on staffing solutions. If operating with one-person crews is our only option, it might be worth discussing the possibility of placing online orders on hold temporarily.

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