Service Quality
Many customers praised the exceptional service provided by staff, particularly highlighting individuals like Vincent and Rockstar for their friendliness and attentiveness.
Atmosphere
The venue's atmosphere received positive feedback, with many describing it as lively, fun, and unique, particularly appreciating the live music and overall vibe.
Barber Experience
While several customers had great experiences with their haircuts, there were also complaints about inconsistent quality and poor communication from some barbers.
Staff Attitude
There were multiple reports of rude or unprofessional behavior from security and front-of-house staff, which negatively impacted customer experiences.
Reservation Issues
Several reviews mentioned problems with reservations, including being denied entry despite having a reservation and long wait times.