Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, particularly during busy hours.
Food Quality
Several reviews highlighted inconsistent food quality, including cold items, missing ingredients, and poorly prepared dishes.
Staff Performance
While some customers praised individual staff members for their excellent service, others noted a lack of professionalism and responsiveness from the management and night crew.
Cleanliness
There were complaints about unsanitary conditions in the restaurant, including issues with the restroom and food presentation.
Pricing Concerns
Customers expressed dissatisfaction with rising prices relative to the quality and quantity of food received.