Customer Service
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items.
Food Quality
Mixed reviews on food quality, with some praising it while others reported cold or poorly made items.
Cleanliness
Some customers noted cleanliness in the dining area, while others mentioned issues with the overall environment.
App and Kiosk Issues
Customers expressed frustration with the ordering kiosks and app, citing difficulties and lack of assistance.