Customer Service
Mixed reviews on customer service, with some praising individual staff members while others reported rudeness and disrespect from employees.
Order Accuracy
Frequent complaints about incorrect orders and food quality, with several customers receiving items they did not order.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food safety.
Operational Issues
Customers expressed frustration with the restaurant's hours, including early lobby closures and issues with the electronic ordering system.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others received stale or improperly prepared items.