Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and inattentiveness.
Food Quality
Inconsistent food quality; some customers received cold or poorly prepared items, while others enjoyed fresh and tasty meals.
Cleanliness
Frequent complaints about cleanliness, particularly in the dining area and restrooms.
Ordering Process
Many customers expressed frustration with the kiosk ordering system, preferring traditional counter service.
Value for Money
Customers noted rising prices and smaller portion sizes, leading to dissatisfaction with value.