Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Food Quality
Inconsistent food quality; some customers enjoyed hot and fresh meals, while others received cold or poorly made items.
Cleanliness
Significant concerns about cleanliness, with reports of dirty dining areas and unsanitary conditions.
Wait Times
Long wait times reported in both drive-thru and dine-in, with some customers experiencing delays even during off-peak hours.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.