Subway

3.9
298 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Las Vegas Subway® Restaurant at 5693 S. Jones Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5693 S. Jones Blvd, Las Vegas, NV
89118, United States

Hours

Reviews

3.9
298 reviews
5 stars
158
4 stars
54
3 stars
28
2 stars
11
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or inattentive staff, while a few praised friendly service.

Order Accuracy

Numerous reviews highlight issues with order accuracy, including missing items and incorrect sandwich preparations.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Staffing Issues

Many reviews mention understaffing, leading to long wait times and poor service, especially during busy hours.

Food Quality

While some customers enjoyed the food, others expressed disappointment with portion sizes and freshness.
  • AM
    Adam Murdoch
    Nov 12, 2025
    1.0
    If I could give zero stars I would. I'm in California and I accidentally ordered from this location because I did at some point last year and it stuck around in my app. That is completely on me. I needed to cancel the order and get a refund because obviously I couldn't pick it up. I've called the store at least 15 to 20 times and no one ever answers. I sent an email through the virtual chat bot (the only way to do so) and have not heard back. This happened on Sunday. if someone could please let me know how to actually get a hold of someone to resolve my issue, I would appreciate it. Ideally it would be the manager replying to this review. To the Manager, and maybe more importantly to the regional manager, I know this location got my $17, but it's also getting a whole bunch of bad reviews. What is worth more? Please make it right.
  • FM
    Frolinda Mathias
    Jul 23, 2025
    1.0
    Service is awful in this place. We used to have lunch here before work. This place needs big time improvement on their service. Management needs to hire employees with good customer service.
  • HN
    Hilton Nass
    Jul 1, 2025
    5.0
    The customer service was great
  • LT
    lizeth Tapia
    Jun 20, 2025
    1.0
    I went in to place an order for a pizza and it took her about 10 min to take our order , she proceeded to cook the pizza without asking me if I wanted any toppings on it ,and tried to hand me a cheese pizza and didnt even cut it . I asked if I could get some pepperoni and green peppers and she stated she's never done that before. I told her I get them all the time with toppings . So she put it back in for 2 seconds and handed me a pizza with raw pepperoni and raw bell peppers . She was not very friendly . I will never be back to this location. We ended up going to a different subway a little further and the guy cooked my pizza properly. Terrible service.

Frequently Asked Questions About Subway

Where is Subway Spanish Palms Plaza located?

Subway Spanish Palms Plaza is located at 5693 S. Jones Blvd, Suite 121, Clark, Las Vegas, NV 89118, USA.

What are the operating hours for Subway at Spanish Palms Plaza?

Subway is open Monday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.