Subway

3.9
302 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Las Vegas Subway® Restaurant at 5693 S. Jones Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5693 S. Jones Blvd, Las Vegas, NV
89118, United States

Hours

Reviews

3.9
302 reviews
5 stars
160
4 stars
54
3 stars
28
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being rude, slow, or inattentive, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned issues with food preparation, including incorrect orders, missing items, and overall dissatisfaction with the quality of the sandwiches.

Cleanliness

While some customers praised the cleanliness of the location, others noted unsanitary conditions and a lack of proper training for staff.

Operational Issues

Customers frequently complained about the store not being open during advertised hours, leading to inconvenience and disappointment.
  • SP
    Shadawna Perkins
    Jan 3, 2026
    1.0
    The service is extremely slow. I was not acknowledged at all. I noticed that the male sandwich maker did not put the appropriate amount of meat on the 2 BMTs I ordered. When I pointed it out he basically was saying he didn’t understand me; he did not speak English well. I told him I would use Google Translate, then all of a sudden he understood and started putting the appropriate amount of meat on both of my sandwiches, without the assistance of google. He then made a “joke” when I asked for more pickles on one sandwich, stating you only get 3 pickles. Then he chuckled. Ultimately, I was not happy with the service and will not be going here again.
  • RR
    Robert
    Jan 2, 2026
    1.0
    had a bad experience with the food and staff . customer service sucks .
  • AM
    Adam Murdoch
    Nov 12, 2025
    1.0
    If I could give zero stars I would. I'm in California and I accidentally ordered from this location because I did at some point last year and it stuck around in my app. That is completely on me. I needed to cancel the order and get a refund because obviously I couldn't pick it up. I've called the store at least 15 to 20 times and no one ever answers. I sent an email through the virtual chat bot (the only way to do so) and have not heard back. This happened on Sunday. if someone could please let me know how to actually get a hold of someone to resolve my issue, I would appreciate it. Ideally it would be the manager replying to this review. To the Manager, and maybe more importantly to the regional manager, I know this location got my $17, but it's also getting a whole bunch of bad reviews. What is worth more? Please make it right.
  • FM
    Frolinda Mathias
    Jul 23, 2025
    1.0
    Service is awful in this place. We used to have lunch here before work. This place needs big time improvement on their service. Management needs to hire employees with good customer service.

Frequently Asked Questions About Subway

Where is Subway Spanish Palms Plaza located?

Subway Spanish Palms Plaza is located at 5693 S. Jones Blvd, Suite 121, Clark, Las Vegas, NV 89118, USA.

What are the operating hours for Subway at Spanish Palms Plaza?

Subway is open Monday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.