Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Las Vegas Subway® Restaurant at 5693 S. Jones Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, with staff being rude, slow, or inattentive, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food preparation, including incorrect orders, missing items, and overall dissatisfaction with the quality of the sandwiches.
Cleanliness
While some customers praised the cleanliness of the location, others noted unsanitary conditions and a lack of proper training for staff.
Operational Issues
Customers frequently complained about the store not being open during advertised hours, leading to inconvenience and disappointment.
SP
Shadawna Perkins
Jan 3, 2026
1.0
The service is extremely slow. I was not acknowledged at all. I noticed that the male sandwich maker did not put the appropriate amount of meat on the 2 BMTs I ordered. When I pointed it out he basically was saying he didn’t understand me; he did not speak English well. I told him I would use Google Translate, then all of a sudden he understood and started putting the appropriate amount of meat on both of my sandwiches, without the assistance of google. He then made a “joke” when I asked for more pickles on one sandwich, stating you only get 3 pickles. Then he chuckled. Ultimately, I was not happy with the service and will not be going here again.
RR
Robert
Jan 2, 2026
1.0
had a bad experience with the food and staff . customer service sucks .
AM
Adam Murdoch
Nov 12, 2025
1.0
If I could give zero stars I would. I'm in California and I accidentally ordered from this location because I did at some point last year and it stuck around in my app. That is completely on me. I needed to cancel the order and get a refund because obviously I couldn't pick it up. I've called the store at least 15 to 20 times and no one ever answers. I sent an email through the virtual chat bot (the only way to do so) and have not heard back. This happened on Sunday. if someone could please let me know how to actually get a hold of someone to resolve my issue, I would appreciate it. Ideally it would be the manager replying to this review.
To the Manager, and maybe more importantly to the regional manager, I know this location got my $17, but it's also getting a whole bunch of bad reviews. What is worth more? Please make it right.
FM
Frolinda Mathias
Jul 23, 2025
1.0
Service is awful in this place. We used to have lunch here before work. This place needs big time improvement on their service. Management needs to hire employees with good customer service.
Subway Spanish Palms Plaza is located at 5693 S. Jones Blvd, Suite 121, Clark, Las Vegas, NV 89118, USA.
What are the operating hours for Subway at Spanish Palms Plaza?
Subway is open Monday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.
Does Subway Spanish Palms Plaza offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
What meals does Subway Spanish Palms Plaza serve?
They serve breakfast, lunch, and dinner.
Can I order Subway Spanish Palms Plaza's menu online?
Yes, you can order online or use the app to place your order conveniently.
Does Subway Spanish Palms Plaza cater for events or groups?
Yes, they provide catering services for your needs.
Is dine-in available at Subway Spanish Palms Plaza?
Yes, Subway Spanish Palms Plaza offers dine-in service along with takeout and delivery.
Which nearby places can help customers find Subway in Spanish Palms Plaza?
Nearby places like Capital Care Pharmacy and L & K Chiropractic are close to Subway, assisting visitors in locating the plaza.
Are there fun family-friendly spots close to Subway Spanish Palms Plaza?
Yes, Adventure Indoor Playground is nearby, great for families looking to enjoy some playtime before or after their meal.
What other dining options are near Subway Spanish Palms Plaza?
Nearby dining options include Eat N Play Cafe, a Chinese restaurant, and Crab Island, a seafood restaurant, offering variety around Spanish Palms Plaza.