Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues like burnt items, stale products, and incorrect preparation.
Customer Service
There were numerous complaints about rude or unprofessional staff, with some customers noting a lack of basic courtesy.
Value for Money
While some customers appreciated the pricing and deals, others felt the quality did not justify the cost.