Service Quality
Customers reported inconsistent service, with some experiencing friendly and helpful staff while others faced rude and unprofessional behavior.
Food Quality
Many reviews highlighted issues with food freshness and quality, including cold, overcooked, or incorrect orders.
Wait Times
Numerous customers complained about long wait times, both in the drive-thru and for food delivery, often exceeding expectations for fast food.
Drink Options
Positive feedback noted the variety and quality of drink options, particularly during happy hour specials.
Overall Experience
While some customers enjoyed their visits and praised specific employees, many expressed disappointment with the overall experience, citing a lack of consistency.