Sonic Drive-In

4.1
2360 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Las Vegas, NV. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7390 W Cheyenne Ave for the ultimate SONIC experience!

Location

Sonic Drive-In
7390 W Cheyenne Ave, Las Vegas, NV
89129, United States

Hours

Reviews

4.1
2,360 reviews
5 stars
1,231
4 stars
559
3 stars
274
2 stars
103
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Many reviews highlighted issues with food freshness and quality, including cold and poorly prepared items.

Speed of Service

Numerous customers expressed frustration with slow service, particularly during busy times or when ordering through the app.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with specific employees and appreciated the overall atmosphere.
  • CG
    Colleen L Green
    Jan 2, 2026
    4.0
    Crispy chicken sandwich was delicious! Quick service. Only complaint was overpriced soda. Otherwise, if visit this Sonic anytime.
  • PM
    Paloma Mendez
    Dec 25, 2025
    1.0
    I want to give them the worst review and customer service rating possible. They were incompetent, unfriendly, and unprofessional. They made me wait 25 minutes longer than expected, only to tell me to cancel my order if I didn't want to wait any longer. On top of that, they ignored me when I tried to express my dissatisfaction with the situation. So, I went trough the drive true, and spoke rudely to me, they left me talking to myself at the counter, and turned off the microphone,Even though I had every right to be angry, I controlled myself to avoid causing a scene. If they had been polite, I wouldn't have had any problem, but I had to take the time to express my frustration. It's not my fault they had a busy day; if you don't want to work, stay home. This was my first time trying to order from this place.
  • LM
    Lauren M
    Dec 13, 2025
    1.0
    Whoever the lady was that is working tonight was absolutely rude and needs more training, she was rushing me and cutting me off as I was trying to order so I just left, won’t be coming back!
  • DF
    Daelyn Farris
    Dec 2, 2025
    1.0
    Don’t waist your money! They take forever & it’s still cold.
  • MW
    Mr. White
    Oct 26, 2025
    5.0
    I don't know who was working tonight, but she is a great employee and clearly thinks outside of just duties and thinks about the customers in application of her duties. Outlier compared to most nights in the past 2 years. Only reason I am posting a review at this location now.