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Sonic Drive-In

3.8
(1650 reviews)

Business Details

6455 West Sahara Avenue, Las Vegas, NV
89146, United States
(702) 367-8833

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Las Vegas, NV. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6455 West Sahara Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
6455 West Sahara Avenue, Las Vegas, NV
89146, United States

Hours

Reviews

3.8
1,650 reviews
5 stars
750
4 stars
365
3 stars
208
2 stars
96
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude interactions, long wait times, and incorrect orders.

Food Quality

Many reviews indicated dissatisfaction with food quality, including incorrect orders, burnt items, and overall disappointing taste.

Staff Performance

While some employees received praise for their friendliness and efficiency, there were consistent complaints about lack of training and professionalism among staff.

Cleanliness

Several customers noted issues with cleanliness at the location, including trash and unsanitary conditions.
  • AS
    Amanda Sinclair
    6 days ago
    4.0
    Food was good, onion rings fresh & crispy, I asked for the corn dog to be well done but it wasn't otherwise no complaints.
  • JM
    Javier Mena
    Feb 14, 2026
    3.0
    Pretty fast service but when you ask for extras make sure they are in there before you leave
  • CD
    Connor Dimick
    Feb 14, 2026
    4.0
    This was probably the best Sonic food I've ever had. Everything was fresh, we got the food fast, and the employee was great. Only bad thing is half the drive thru stall menus are missing and the place looks a little run down.
  • LA
    Lillian Aguirre
    Jan 15, 2026
    1.0
    Unfortunately, this location has some of the worst customer service I’ve experienced. The issues go far beyond one visit there is a consistent lack of customer care, friendliness, professionalism, and basic training. Employees regularly give attitude, seem uninterested in helping, and are dismissive of feedback. On my most recent visit, I brought my child specifically to teach them about money exchange and responsibility. I was using a real-life scenario involving both a credit card and cash. The employee refused to allow split payment, which strongly suggests poor system support or a lack of proper training on how to assist customers in reasonable situations. This is especially disappointing because this is the only Sonic Drive-In near us. While my children enjoy coming here as an occasional treat, I personally dislike the experience due to poor interactions and unprofessional behavior. At this point, I am actively exposing my children to other treats and local businesses so we don’t have to come here anymore. Additionally, the prices feel overpriced for the amount of value you get. The food quality and taste do not justify the cost, especially when paired with poor service. We typically spend $15–$20 a week, and I would much rather give that business to a place that offers better food, better service, and a more positive customer experience. In addition, the location cleanliness is ALWAYS filled with pigeons, trash everywhere and sometimes overall dirty. Until there is significant improvement in staff training, system support, customer interaction, and overall value, I cannot recommend this location.
  • M2
    Ms.Original 213
    Jan 9, 2026
    1.0
    I hadn't been to sonic since I left California. So when I seen a sonics, I said, let me go ahead and grab some food well I ordered a popcorn chicken meal and a few other items. And I was very disappointed by the food and service i tried to see if they could resolve the issue by either replacing the food or refunding my money. And I was denied both, and I was told to leave the restaurant I had to put the food in the trash. I left the restaurant and I will not be back.

Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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