Service Quality
Customer experiences with service are inconsistent, with reports of friendly staff and excellent service, but also numerous complaints about rudeness and poor attitude from employees.
Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Food Quality
Food quality is hit or miss, with some customers enjoying their meals while others reported cold, poorly prepared, or incorrect orders.
Management Issues
Several reviews indicate problems with management, including poor staff training and lack of oversight, contributing to the overall negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted improvements in service and food quality during certain visits.