Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with some experiences taking up to 40 minutes.
Customer Service
Mixed feedback on staff attitude; while some praised individual employees for their friendliness, many reviews highlighted rude service and lack of responsiveness.
Order Accuracy
Numerous complaints about incorrect orders and missing items, with customers expressing frustration over the inability to get their orders right.
Food Quality
While some customers enjoyed the food, there were significant complaints regarding cleanliness, food handling, and receiving spoiled or improperly prepared items.
Overall Experience
Many customers expressed disappointment with their visits, citing a decline in service quality and overall dissatisfaction with the location.