Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Las Vegas, NV. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7245 South Durango Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,599 reviews
5 stars
694
4 stars
320
3 stars
197
2 stars
103
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 20 minutes, for both ordering and receiving food.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers praised the food, others complained about overcooked items and unsatisfactory preparation.
Customer Service
Feedback indicated a lack of professionalism and poor customer service experiences, with some staff being rude or unhelpful.
Positive Staff Interactions
Despite the negative feedback, several customers noted friendly and helpful staff members during their visits.
- GFGrace FreedDec 27, 20252.0Used to be okay, but now they don't want to give you your order. It's pointless ordering on the app. They make the food, put it on a warmer, and then no one will take it out to the car when you tell them you're there. So when you ask again, they bring out the food but it's cold by this time. They apparently think bagged food will be hot forever on their warmer instead of slightly warm and stale. What do they think is happening to lettuce when it's on that thing?
- JCJared CelestinoDec 25, 20251.0Worse service ever, there’s always a lot of teenagers just playing and joking around trying to serve people, they are rude and always take forever never coming back to sonic again
- STshawn tuckerDec 14, 20255.0There mango slush are the best in town when it's hot or cold out it hits the spot.
- JJJoeNov 26, 20251.0Over charged me I ask for a double cheeseburger and they charged me for the cheese called their phone number and nobody called me back
- FVFred VillNov 14, 20253.0I ordered the supersonic burrito combo with tater tots and a drink. When they delivered the food, I asked for the salsa and some ketchup. The young lady informed me that they were out of both. She was able to find one salsa and one packet of ketchup. I really enjoy eating the burrito with salsa and the tater tots with ketchup. So I was pretty disappointed. The food was great the service was great just bummed that they did not have the condiments that go with my combo.