Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the burgers for being delicious and fresh, though some noted inconsistencies in quality, such as cold fries and bland flavors.
Service Experience
Customer service received mixed reviews; while some staff were described as friendly and attentive, others were reported as rude or disengaged.
Cleanliness
The restaurant's cleanliness was frequently mentioned, with some customers noting a clean environment while others reported dirty conditions.
Pricing Concerns
Several reviews indicated that customers felt the prices were high relative to the quality of food, with some expressing disappointment over portion sizes.
KK
KP
5 days ago
5.0
Even though DoorDash did not deliver our order, the customer service we received directly from the restaurant was outstanding. Andy went above and beyond to help us, handled the situation with kindness and professionalism, and made sure we were taken care of despite the circumstances being out of his control.
It’s rare to see this level of genuine care for customers. Andy truly turned a frustrating situation into a positive experience. We will absolutely be ordering again because of him. Thank you for the excellent service!
CP
Cartooning with Paul
5 days ago
5.0
There is nothing quite like a good Smashburger! Excellent as always and the service is so quick at this location.
KK
Kristian Kolev
6 days ago
2.0
Constant issues with their app and systems for this location specifically. When I place an order on my phone for a specific time and leave work to go grab it, I get a text saying my order was cancelled and to call, strange. I call and they said they don't know what happened, and then the next day my credit card is debited back. This has happened twice in the last 2 weeks. Fix your app or your system, whichever is broken.
JS
Jennifer S
Jan 4, 2026
5.0
Went here today on my third visit and I must say they didnt disappoint! Brianna was so sweet and on point. We did have a minor hiccup and they fixed it with no problem and with a smile. Our new favorite burger joint!!
DD
Droop D
Dec 24, 2025
5.0
Amazing amazing amazing!!! Just took my daughter shopping for Christmas Eve I came in for a bite to eat!!! I tell you what, this is the best burger I've ever had in my life and I mean that. I came in Christmas Eve around 5:00 can I tell you that cook can throw down. Every bite of my burger has been amazing and I'm serious. The rest of the staff was also amazing punctual and very polite. I'm literally doing this review as I'm eating my food. Smashburger was on the top of my list now and the one on Eastern and 215 is the best... I truly feel like my burger was cooked with love!!! Happy holidays
Smashburger offers smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.
What are Smashburger's regular opening hours?
Smashburger is open daily from 10:00 AM to 10:00 PM.
Does Smashburger provide delivery and takeout services?
Yes, Smashburger offers delivery and takeout services, with delivery available from 10:30 AM to 9:30 PM.
Can I order food ahead or pay ahead at Smashburger?
Yes, Smashburger has order and pay ahead options available for customer convenience.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger offers vegetarian options and has a children's menu, making it family-friendly.
Where is Smashburger located?
Smashburger is located at 9460 S. Eastern Ave., Suite #120, Las Vegas, NV 89123, USA.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Cafe Zupas for coffee and healthy food options, Sushi Hiro for Japanese cuisine, and Taco Y Taco Mexican Eatery for Mexican food. These spots offer a variety of dining choices if you're exploring the area.
Are there nearby wellness and spa services close to Smashburger?
Yes, Siam Thai Spa and Massage and Laguna Spa Hair & Massage are nearby for relaxation and beauty treatments if you want to unwind after your meal.
How can the nearby financial services and cleaning services help customers visiting Smashburger?
Nearby financial services like Moneytree and Kristie Baldasarre can assist with financial needs, while Dynasty Cleaning Services offers cleaning solutions—both convenient for customers attending to errands around Smashburger.