Smashburger

4.1
835 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
9460 S. Eastern Ave., Las Vegas, NV
89123, United States

Hours

Reviews

4.1
802 reviews
5 stars
460
4 stars
165
3 stars
62
2 stars
38
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some staff praised for friendliness and attentiveness, while others were criticized for being rude or disengaged.

Food Quality

Food quality was inconsistent; while some customers enjoyed the burgers and sides, others reported issues with blandness, overcooking, and poor ingredient quality.

Pricing Concerns

Many customers felt the prices were high relative to the quality and portion sizes of the food, leading to dissatisfaction.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions and poor hygiene practices.

Wait Times

Several reviews mentioned long wait times for food, even during less busy periods, which negatively impacted the overall experience.
  • BS
    brooke Santacruz
    3 days ago
    5.0
    Andy was friendly and patient with my husband and I as we haven’t been to a smash burger in years. Everything was fresh and delicious. The large fries was bigger than I was expecting so we had to take some home. It was a great experience at this location!
  • ET
    Ernest Telles
    Nov 15, 2025
    1.0
    Burgers or kids size the worst fries I’ve ever had. It has to be one of the worst hamburger spots. I wouldn’t recommend it to anyone.
  • CB
    Celina Bellmore
    Nov 11, 2025
    4.0
    The burger was delightful but the smash fries were cold. Considering how long it took to get my food ( a good 10 min) I expected piping hot fries. I was on the road so saved them for later & they did warm up nicely.
  • JC
    jessica cienfuegos
    Oct 26, 2025
    5.0
    We had a great experience today at lunch. Breanna gave great service and everyone else we interacted with was also just as helpful. The food was delicious, we had 2 all-american singles, 2 mushroom singles, an order of chicken tenders, smash fries and Brussel sprouts. It all tasted fresh, and everything was correct on our order. We have ordered take out before but this was our first time dining in, and we will definitely be back again!.
  • DS
    DOMINIQUE STILES
    Oct 21, 2025
    3.0
    I come here a lot because i live down the street. The other day when i came. An employee name Chelsea was very unorganized & rude in my opinion. She didn’t greet me when she approached the cashier, while I was about to order she told me to hold on so that she could take an order to a table, then my order came to $30 something, I paid with a $50 bill & before even checking she made it seem like she would have change lol Her attitude was off & seemed like she truly did not want to be there. Granted it’s work, but fake it at least. I wasn’t pleased with this visit & the visit before that, I had a burger that was basically all pink. Two strikes, idk if I’ll go back for a third, which is disappointing because their burgers are really good most times.

Frequently Asked Questions About Smashburger

What types of food does Smashburger offer?

Smashburger offers smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.

What are Smashburger's regular opening hours?

Smashburger is open daily from 10:00 AM to 10:00 PM.