Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mixed reviews on food quality; some customers enjoyed the burgers while others found them bland or poorly prepared.
Service Experience
Service quality varied; many praised friendly staff, especially Chelsy and Brianna, while others reported slow service and unhelpful management.
Cleanliness Issues
Concerns raised about cleanliness, particularly regarding water quality and overall restaurant hygiene.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the food did not justify the cost.
SN
Suzette Nogali
3 days ago
1.0
The food we order is very salty burger and fries they put a lot salt the food is very 👎 bad THIS IS VERY BAD BURGER AND FRIES
WE TALK TO THE EMPLOYEE AND ADMITTED THAT THEY PUT SALT AND NEVER SAYS SORRY 😞
I never never go back again!
Bad bad 👎 😫
MC
Mark concepcion
6 days ago
2.0
Very disappointing. The lettuce was limp and not fresh, I ordered a chocolate shake for my wife and it was completely watery, we live 5 min away. It was more like an expensive chocolate milk. No shake consistency whats so ever. Will not be going back.
MT
Micheal Torres
Feb 20, 2026
1.0
So the food was alright, but what i found incredibly concerning was when i went to get water from the fountain machine and before I could take a drink, I noticed black spots floating in my water, as well as it smelling quite putrid. When I brought this to the cashier on shift that night she was super nice and respectful, but also explained there was nothing she could do about the waters quality because apparently the manager of the restaurant refuses to get the filter changed? So I asked if they have clean drinking water for themselves to which she said they had to bring their own as the manager wont even let them have a bottled water...not only is this EXTREMELY concerning and negligent, but its also incredibly illegal to not supply your workers with clean drinking water. If this isn't fixed, I will be reaching out to the better business bureau, out of concern for not only for your customers, but the employees being mistreated as well.
JD
JP D
Feb 15, 2026
5.0
First visit ever today. Brianna was so friendly and helped me with decisions on what to order. She had great recommendations and the food was delicious. I tried the original smash and the Truffle smash burger. Both were fresh to order and tasty. Thanks Brianna for making my first visit a great one.
JJ
Jacqui J
Feb 6, 2026
2.0
I hate leaving poor reviews, but we were just so disappointed. It's frustrating to not have our favorite item on the menu anymore, but even more frustrating that the burgers we did get weren't very good at all. I sure hope they bring back the burger with the pepper relish and smash those beef patties the way they used to!
Smashburger offers smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.
What are Smashburger's regular opening hours?
Smashburger is open daily from 10:00 AM to 10:00 PM.
Does Smashburger provide delivery and takeout services?
Yes, Smashburger offers delivery and takeout services, with delivery available from 10:30 AM to 9:30 PM.
Can I order food ahead or pay ahead at Smashburger?
Yes, Smashburger has order and pay ahead options available for customer convenience.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger offers vegetarian options and has a children's menu, making it family-friendly.
Where is Smashburger located?
Smashburger is located at 9460 S. Eastern Ave., Suite #120, Las Vegas, NV 89123, USA.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Cafe Zupas for coffee and healthy food options, Sushi Hiro for Japanese cuisine, and Taco Y Taco Mexican Eatery for Mexican food. These spots offer a variety of dining choices if you're exploring the area.
Are there nearby wellness and spa services close to Smashburger?
Yes, Siam Thai Spa and Massage and Laguna Spa Hair & Massage are nearby for relaxation and beauty treatments if you want to unwind after your meal.
How can the nearby financial services and cleaning services help customers visiting Smashburger?
Nearby financial services like Moneytree and Kristie Baldasarre can assist with financial needs, while Dynasty Cleaning Services offers cleaning solutions—both convenient for customers attending to errands around Smashburger.
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