Numerous reviews highlighted poor customer service, with staff being described as rude, unwelcoming, and inattentive.
Food Quality
While some customers praised the food for its flavor and authenticity, many others reported issues with overcooked or dry dishes, and inconsistent quality.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality, feeling that the meals were overpriced.
Ambiance
The restaurant's atmosphere received mixed reviews, with some enjoying the live music and decor, while others found it unwelcoming or too loud.
Consistency Issues
There were frequent mentions of inconsistent experiences, with some customers having great meals while others faced significant disappointments.
MB
Mr. B
Nov 17, 2025
4.0
Paradise Place is a fun, funky, cool place on tuesday nights. A local open mike night, with great hosts/ MC, & great band, that brings out armature & professional talent for an entertaining night. For a $20 spending Food & beversge minimum...The service & food is normally very good on tuesday nights... Good bartender & manager. Other nights from 2 to 4 ****
TJ
Tiara Johnson
Nov 12, 2025
4.0
I never dine in, always place my order to go. They never disappoint. My go to meal is the oxtails with red beans and rice. It is full of flavor and super delicious. Plus the portion size is huge. I have also tried their jerk wings and they are pretty good a well.
AD
Amber Deville
Nov 9, 2025
1.0
I have attempted to come to this place 2 times now and never have experienced any great customer service. Each time I walk in I have waited 15 plus min for someone to come from the back and acknowledge me. Mind you, the place is empty 1 couple at the table. When they do finally come out it takes an additional 10 mins to actually greet me. When asked to order oxtails to go she rudely stated they are out of oxtails I left . This last time I actually took my 7 year old son with me. I asked for a booth the lady stated “we don’t sit kids in the booth” I’m confused so I asked again for a booth thinking maybe she thought I said bar. She reiterated “we don’t sit kids in booths” ??? I’m confused why a kid can’t be seated in a booth but whatever I allowed her to sit me at a table. The restaurant is pretty empty for the amount of time I have to wait for her to take my order or atleast drink order. Then to make matters worse the music is EXTREMELY loud. Way too loud for only a total of 6 people in a restaurant. We not be going back. And hate to say idk how this place is going to make it. I definitely don’t recommend. They need trying on how to manage a restaurant and have customer service.
JC
Jose Chaidez
Nov 7, 2025
1.0
Cero estrellas, la persona que atienda parece que la tienen a la fuerza, muy grosera...
Llegue y me dijo no tienes por que pasar aqui debes esperar en la puerta ( aun cuando estuve en la puerta por mas de 12 minutos con el restaurante vacío) ahora entiendo por que ahora ese lugar está vacío. Mejor me fui
LM
Lisa Martin
Nov 4, 2025
1.0
I waited 2 hours for the place to open to be disappointed I walked in asked how much was the plate of Ox Tails the lady said 30 dollars but she's only taking cash I run to the ATM give her my 40 dollars she hand me back 2 I said you said 30 dollars she looked me in my eyes and said no I didn't I said lady take that 2 dollars I should drive back and get every dime cause the food was awful sorry but I'll give credit where credit is due you're not deserving of nothing sorry but not sorry the food was horrible I had to wash the taste out my mouth!!