Papa Johns Pizza

3.0
594 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Las Vegas, NV, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Las Vegas pizza for any occasion. Call us for pizza delivery in Las Vegas or stop by 1010 East Desert Inn Road for carryout to order the best pizza in Las Vegas, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1010 East Desert Inn Road, Las Vegas, NV
89109, United States

Hours

Reviews

3.0
594 reviews
5 stars
216
4 stars
77
3 stars
43
2 stars
31
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders being canceled without notification, leading to frustration.

Food Quality

The quality of the pizza was inconsistent, with several customers reporting cold, undercooked, or poorly made pizzas.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Order Accuracy

There were frequent complaints about incorrect orders being delivered, with missing items or wrong toppings.
  • JZ
    Joe Zhou
    Jan 2, 2026
    1.0
    I’m giving one star only because there isn’t a zero-star option. I ordered a pizza, but the driver left it in a public area and it was stolen. When I called the store, instead of offering a solution, the “general manager” repeatedly told me it was my fault for not answering the phone, said I would never get the pizza, and hung up on me, twice. I’ll admit I wasn’t speaking politely either, I was hungry and about to go into a meeting without dinner. Still, I can’t believe a company of this size would treat a customer this way. This was one of the worst experiences I’ve had. I also still haven’t received a refund after five days, which is terrible.
  • NM
    N M
    Dec 25, 2025
    1.0
    Malísimas! Secas en los bordes , duros y quemados! El queso y el peperoni se despegaba de la pizza, en mi vida vuelvo a ordenar aquí, y la atención pésima! La pizza quemada por abajo, en mi vida regreso a este lugar
  • JV
    Jonathan velez
    Dec 2, 2025
    1.0
    We love PJ pizza and I’ve never had any issues with the way they operate, that all changed tonight, we ordered via PJ app and they used DoorDash for some reason resulting in the driver giving our food to the homeless person outside our complex. I’m glad y’all don’t mind feeding the homeless on your dime but it’s disappointing to have to call and get a redelivery. Thank goodness you guys have such awesome staff ! River answered the phone when I called and wasted no time making things right. You guys should quit using DoorDash. This was such a fiasco.
  • JS
    Jóni Silva
    Nov 27, 2025
    5.0
    Top!
  • GG
    Giovanni Guerra Garcia
    Nov 3, 2025
    5.0
    Speedy and friendly service! (I sincerely thank you for the insulated bag you gave me)

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Las Vegas?

Delivery is available Monday to Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to midnight.

What are the takeout hours for the Papa Johns Pizza location at 1010 East Desert Inn Road?

Takeout is available Monday to Thursday from 10:00 AM to 12:40 AM, Friday and Saturday from 10:00 AM to 2:40 AM, and Sunday from 10:00 AM to 11:40 PM.