McDonald's

3.6
2580 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9760 S Las Vegas Blvd, Las Vegas, NV
89183, United States

Hours

Reviews

3.6
2,580 reviews
5 stars
1,077
4 stars
504
3 stars
395
2 stars
178
1 star
426

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

While some customers enjoyed the food, there were complaints about food safety, such as hair in food and undercooked items.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported dirty restrooms and unsanitary conditions.

Staff Friendliness

Some employees received positive mentions for their friendliness and helpfulness, while others were described as rude or dismissive.
  • EK
    Emily Kiahacarey
    1 day ago
    5.0
    I always love McDonalds I ordered filet fish meal. It's always perfect for me although the sandwich did shrink a lil .price always affordable.Great service.
  • LM
    Luz Munoz
    4 days ago
    1.0
    Went in around 8:45pm restaurant was dirty not one clean table in sight
  • SS
    Sharesta Sankey
    Nov 1, 2025
    3.0
    I visited your location on Halloween night around 9:15 PM and placed an order for two combo meals along with two additional large fries. At the window, I politely asked if the two combos could be bagged separately so it would be easier to hand the meals to my kids. I was asked to pull forward, which was no issue. However, when the employee came to my car, she handed me one bag containing all three burgers and four fries and said, “She said no.” I can only assume she was referring to the manager. This seems like a simple request that could have easily been accommodated. Instead, it came off as dismissive and unprofessional. Unfortunately, this isn’t the first time I’ve encountered poor customer service from what appears to be the same manager. If separating bags is an unreasonable request, I’d appreciate clarification on your policy. Otherwise, I hope this feedback helps improve the attitude and service provided at this location. Good customer service goes a long way, and if this position isn’t suited for the manager in question, perhaps it’s worth reviewing her role.
  • JS
    Jacqueline Saldivar
    Oct 26, 2025
    1.0
    We don't like our experience here just right now.. We're sitting for a long time,my whole family and we order in mcdonald apps inside the mcdo.. after I place the order they just canceled it.. I went to the register and ask,and they said they only doing now the drive thru.. It's like we've been sitting there for a long time and they didn't inform us that they gonna do drive thru..If i just didn't ask we're not gonna know.. So disappointed..
  • BB
    BENNETT ben
    Oct 26, 2025
    1.0
    When I arrived, I was told by the cashier to “hold on a second, only to be on hold for 7 minutes. I give people multiple chances before coming to a conclusion. After 7 minutes I ordered and got to the window, there was no urgency and an unwarranted attitude. The second window was even worse. She gave me a dirty cup, sticky condiments, and proceeded to not say a word to me, just a stare. Then to top it all off this morning it all came up if you catch my drift.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9760 S Las Vegas Blvd?

McDonald's at 9760 S Las Vegas Blvd is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7 every day.