McDonald's

Reviews

• LB

  Lorens Behnam

  4 days ago
  1.0
  The worst place ever the staff they don’t care they make a mistake twice and they don’t care and each person have a problem too. I was watching everybody. I don’t recommend. I will never be here back again.
• CC

  CMF1121

  Feb 20, 2026
  1.0
  This location has a lot of homeless people hanging around inside and now it’s starting to smell really bad in here! I have nothing against them but the workers need to sanitize and clean inside more often. They also need to wipe down the tables and chair’s frequently!! Heard a few people mention the smell!! Do better McDonald’s!!
• HB

  Hector Brambila

  Feb 17, 2026
  2.0
  Second time buying food from this location. The 1st time the food was great. This 2nd time the meat of both our burgers was hard and overly salted. Then the fries were limp and soggy-Not Crispy! Definitely not what anyone would expect from a McDonald's restaurant.
• JG

  J G

  Feb 13, 2026
  1.0
  Deliberately boycott McDonalds at 9760 S. Las Vegas Blvd—across from South Point Hotel-Casino. On 2/12/26, we encountered FOUR rude, stubborn, argumentative, female, Filipino cashiers, 1 of whom was the manager on duty. Three of these women boldly refused to honor & redeem our valid McDonalds customer satisfaction survey, solely because the survey was from another McDonalds. Then the manager on duty butted in and she said she would take care of this for us, but she lied to me and just walked off. Our survey was refused! This kind of “bait & switch” procedure perpetrated by McDonalds constitutes deceptive & misleading advertising, and amounts to consumer fraud! I am making a broad-ranging report to Nevada Consumer Affairs, so they can dispatch 2 investigators to visit this McDonalds and issue the owner citations, fines and penalties for this misconduct. ALERT: Nowhere on the McDonalds receipt/survey is there any disclaimer which states the survey must come from the same McDonalds. Despite this dreadful argument & egregiously poor customer service, we still ordered $13.00 worth of food—big mistake! Fries were OK. Kid’s burger was dreadful! Triple cheeseburger was poor. My kid’s combo was missing a 2nd fries because I omitted apple slices—and I told a different attendant on the front counter & she gave me another fries. All staffers are surly & insolent & ill-humored. No staffer apologized to us for this unsatisfactory experience. One arrogant, Filipino lady staffer told me I could call the owner, whose phone number was on the wall, because the owner was not there. No staffer offered ketchup, hot sauce or any other condiments. We observed 2 homeless men lingering in the dining room without buying food/drinks, and no staffer made any effort to ask them to leave—they were still lingering when we left 15 minutes later. Owner does not promote diversity in hiring—we observed 2 black employees and 6 or 7 Filipino employees, exclusively. Patronize Raising Cane’s Chicken, just 2 miles north of this McDonalds by the South Outlet Mall.
• AA

  Anthony

  Feb 3, 2026
  5.0
  You know what, this is hands down the best McDonalds I have encountered in Las Vegas. I am a local and don't typically write reviews often but I felt obligated to after having an encounter with the workers and management here. The manager who works in the evening is genuinely great and has a heart of gold. He is an example of how humanity should treat each other and look out for others. Not going to get into details but I'll leave it at that. He's doing great. They're understaffed at times and get busy with the SP Casino nearby so cut them some slack, but I was impressed by his customer service and how he looks out for his customers and community.

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