McDonald's

3.6
2606 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9760 S Las Vegas Blvd, Las Vegas, NV
89183, United States

Hours

Reviews

3.6
2,606 reviews
5 stars
1,086
4 stars
507
3 stars
397
2 stars
178
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and restrooms, indicating inconsistency.

Order Accuracy

Many customers experienced issues with missing or incorrect items in their orders, suggesting a need for better training.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, particularly from management, impacting the overall customer experience.

Food Quality

Food quality received mixed feedback, with some enjoying their meals while others reported issues like cold food or hair in their orders.
  • DR
    Di Vine Ru
    4 days ago
    5.0
    Sometimes the staff be rushing you to place your order. When the menu screen is not working.
  • JO
    Jackie O
    Jan 3, 2026
    1.0
    Today (1/3/26) at 10:40am, we ordered 2 apple pies through the drive thru and only received 1. So I went back with my family at the drive though and the young man at the register was very kind and told us to pull forward to the next window. , but the issue is the girl handing the food. I understand if you’re having a bad day but I do not appreciate her attitude. She gave us our second apple and rolled her eyes as she handed it to us. That’s such negative energy.
  • CM
    Cody Middleton
    Dec 31, 2025
    1.0
    Posted hours say they are open 24 hours a day, but when I pulled into the drive thru at 2 am I was told "we are only doing Uber Eats and DoorDash right now." No cones in the drive thru or anything. Lights on and menu lit up as well.
  • DD
    David
    Dec 21, 2025
    1.0
    Worst McDonald’s experience of my life — absolute joke ❗️ I ordered takeout at this McDonald’s in Las Vegas and it was a complete disaster from start to finish. The staff was rude, careless, and clearly did not care about doing their jobs. No greeting, no professionalism, just straight attitude like I was inconveniencing them by ordering food. They messed up the entire order — missing items, wrong items, cold food, and zero effort to fix it. When I pointed it out, they acted annoyed instead of apologetic. How do you mess up fast food this badly when it’s literally your whole job? To make it even worse, one of the workers was openly smoking weed. Completely unprofessional and honestly unacceptable in a food service environment. If that’s what’s happening in plain sight, I don’t even want to imagine what’s going on behind the scenes. Vegas has tons of places to eat — skip this McDonald’s unless you enjoy disrespect, wrong orders, and wasting your money. Never coming back.
  • VA
    Veronica Ayala
    Dec 20, 2025
    1.0
    The manager at this location is one of the rudest people you'll ever come across. She refused to acknowledge that she wasn't understanding that I had already paid for my food via the app. She kept telling me I had to pay again even though I showed her my receipt showing i paid. She slammed my poorly made food on the counter and was yelling at every customer she spoke to. I truly felt sorry for all the young people working under her, especially a young lady that was working her very first shift there. My food was all smashed and looked like it had been thrown around. I was leary to even eat it. I unfortunately did not get her name but she single handedly caused me and my family to make the decision to never order/eat at this location again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9760 S Las Vegas Blvd?

McDonald's at 9760 S Las Vegas Blvd is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7 every day.