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Many customers reported rude and unprofessional behavior from staff, particularly management, leading to dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even food safety concerns.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Service Speed
Customers consistently complained about long wait times for orders, both in-store and at the drive-thru.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
YG
Yare Govea
4 days ago
5.0
Very friendly staff my fav Macdonald to come to , food always on point !
CI
chelsea irelan
Nov 15, 2025
1.0
So waited in the drive thru just to get to the order window to not be served so I pulled forward to the window and told the worker no one answered me to take my order.. not only did I wait almost 30 mins in line when I got my sundae it was half filled. I’m pregnant and one of my simple pleasures is an ice treat I was very disappointed. If you don’t like your job maybe you should work els were. I get some days are better then others but you all made my unborn child angry 😠 she wanted a full hot fudge sundae….. do better thank you..
RM
Rocio Madrigal
Nov 12, 2025
5.0
Theres a lady in here with extra customer service,very nice!!! Good work!!!
LL
Lisa Lisa
Oct 18, 2025
4.0
Food to small high prices customers service is bad no more talking with people all machines
BC
Bee Clusters
Oct 6, 2025
2.0
I come here everyday after work for a Diet Coke and typically a double cheese burger because my situation is complicated and it’s quick eats. The food always tastes great and I understand that it’s made fresh, but order in person, drive-thru or online I’ll be parked and made to wait for 10-20 minutes. I’m burning gas or burning up in my car because of their dedication to their drive-times & I do understand that they’re important but you cannot anticipate a happy crowd waiting in their gas guzzlers for 20 minutes at a time. This has happened to me so many times I couldn’t even count it and typically with quarter pounders. I’m very friendly with the staff because I work in fast food and I understand that things can get rough, but the teenage boys that work here are incredibly rude and they all have attitude problems. The girls are all typically pretty friendly. The lobby’s usually rather dirty and the wait can be egregious. I order $6 worth of food and I’m parked for 15 minutes regularly. Sometimes there are no cars and the parking lots empty and sometimes the lots full and so are their spots. If you’re crunched for time/money/gas I wouldn’t waste it here. The staff is very rude when they’re having a bad day. I’ll ask for a receipt and be told to go to the next window only for the employee at the window to take five minutes retrieving said receipt because nothing was communicated.