Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.
Customer Service
Numerous complaints were made about rude or unprofessional staff, contributing to a negative dining experience.
Food Quality
Several customers noted that the food was often cold or not prepared correctly, affecting overall satisfaction.
Cleanliness
The restaurant was described as messy during busy hours, with some customers expressing concerns about hygiene.
BP
Billie Perrone
Dec 18, 2025
1.0
Food was cold even after I waited more than 5 minutes. I asked for light mustard and got none. Bun was crushed. I was working and didn't have time to replace it. Horrible experience.
KC
Krystal Contreras
Dec 17, 2025
1.0
All 3 coffees were not filled. When I opened the first one and saw how low it was filled I opened the others to find them the same. We also weren’t given the correct change we had to tell them and woman had an attitude. We asked for one coffee black with creamer and sugar on the side but they prepared it. This coffee was for a diabetic person and we had to throw it away at home because she can’t have that much sugar. Did not listen to customer very dissatisfied.
MB
Maria M Bowen
Dec 14, 2025
5.0
The cashier was very slow at taking our order and then very slow in serving it.
AS
Aaron Sallender
Dec 11, 2025
5.0
Isaiah at the front counter was super helpful and quick to address any needs I had. It made the experience great for my family and I.
NP
NALLELY PAREDES
Dec 3, 2025
1.0
SIN COMPLEMENTOS, SIN CALCETAS EN LA CAJA, REFRESCO EQUIVOCADO, PFF QUE MAS CIERRAN EL BAÑO EN CUANTO LLEGAN LOS ESTUDIANTES DE LA ESCUELA CERCANA NO ESTAN PREPARADOS PARA ATENDER A TANTA GENTE.