McDonald's

3.7
1038 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7171 W Ann Rd, Las Vegas, NV
89130, United States

Hours

Reviews

3.7
1,038 reviews
5 stars
412
4 stars
234
3 stars
174
2 stars
64
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with reports of unsanitary conditions.

Staff Performance

While some staff members received praise for their friendliness and efficiency, many others were criticized for being inattentive or rude.

Order Accuracy

Multiple customers experienced issues with order accuracy, including missing items and incorrect food preparation.
  • JC
    John Caldwell
    Nov 8, 2025
    1.0
    Horrible service. Dirty lobby.
  • JV
    Janette Vasquez
    Nov 5, 2025
    1.0
    Went last night around 6pm. Kid in the window was super distracted laughing with his coworkers. We only bought 2 coffees. Shouldn’t be that hard to handle. What’s the point of them asking for cream and sugar if they won’t put it. We left and realized they gave us black coffee. At least they could’ve give it on the side…
  • JH
    Josh Holdsambeck
    Oct 29, 2025
    1.0
    Slowest McDonald's I have ever been to. The opposite of FAST food
  • JS
    Joanie Snedeker
    Oct 15, 2025
    1.0
    Sunday the 12th of October I went into this McDonald's about 8:15 am. I stood there for 15 minutes. A worker walked by me, another worker walked by me, and then two walk by me. Never once acknowledging me. I am an older woman, and I don't know how to use the kiosk. I have McDonald's Points and they expire all the time because I do not know how to redeem them. I just wanted to ask the question and get some help. Needless to say I just left. Very disappointing.
  • MK
    Mark C Kraushaar
    Oct 14, 2025
    2.0
    Service was not very good. If you had to pay at the counter, they couldn't/wouldn't give a receipt..the cashier acted like she couldn't be bothered, and it was an inconvenience when I asked for a receipt, which I never received. And then waited 13 min for my order. The food was cold. I will never go to this location again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Las Vegas is open daily from 6:00 AM to 10:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 5:00 AM to 11:30 PM at this location.