Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and long wait times, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant and restrooms, indicating a lack of proper sanitation.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or stale food.
Staff Performance
A few employees received praise for their friendliness and efficiency, particularly one named Frederick, but overall staff performance was criticized.
MM
Mellaknese Moore
Dec 29, 2025
1.0
The person had a nasty dispusion.
TM
Tristin May
Dec 23, 2025
1.0
They always forget the sauce for the breakfast burrito! ALWAYS!
AT
Artsy Tricia
Dec 19, 2025
5.0
Team members enjoyed working their stations and were very kind and helpful! Thank you so much! Now it’s off to Disneyland!
JC
John Caldwell
Nov 8, 2025
1.0
Horrible service. Dirty lobby.
JV
Janette Vasquez
Nov 5, 2025
1.0
Went last night around 6pm. Kid in the window was super distracted laughing with his coworkers. We only bought 2 coffees. Shouldn’t be that hard to handle. What’s the point of them asking for cream and sugar if they won’t put it. We left and realized they gave us black coffee. At least they could’ve give it on the side…