McDonald's

3.5
1792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6480 S Durango, Las Vegas, NV
89113, United States

Hours

Reviews

3.5
1,792 reviews
5 stars
674
4 stars
369
3 stars
289
2 stars
116
1 star
344

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about missing items and incorrect orders, with customers often receiving incomplete meals.

Service Quality

Mixed feedback on staff professionalism, with reports of rude behavior and poor communication, particularly from management.

Food Quality

Consistent issues with food being served cold or improperly prepared, leading to dissatisfaction among customers.

Cleanliness

Reports of unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Management Issues

Customers noted a lack of effective management and training, resulting in disorganized service and long wait times.
  • TT
    TERYACDS
    Jan 3, 2026
    1.0
    Not the first time, when they didn’t give you all food if you order to go , always something missing one or two items…
  • EM
    Edgar Millanes
    Dec 30, 2025
    1.0
    They canceled my online order even though I placed it 30 minutes before they switched to lunch, even though I arrived before lunch. The kid running the drive through didn’t offer to replace the order. Not professional at all.
  • TA
    Tony Alcaraz
    Dec 17, 2025
    1.0
    Always messing up the food orders and when you call to complain, they never answer
  • RC
    Robert Chuc
    Dec 7, 2025
    5.0
    I recently went to the drive thru and ordered a grinch box. I had a missing grinch sock item in the box and I called the phone number on the receipt and surprisingly I got a call from the manager to have this sorted out. I appreciated that I got a follow up from a call that I thought was never going to be returned. Thank you to this McDonalds for a great turn around from a negative to a positive experience.
  • PD
    Paul Delano
    Nov 22, 2025
    1.0
    3rd McDonald's I went to in the last half hour. Their system is down and cant take orders. Yet someone right before me ordered. I cant wait to see McDonald's as a franchise crash and burn! Way to scare off any remaining loyal customers you had. Really convenient that the codes never work and I couldn't redeem half of my monopoly prizes. They are scammers at this point.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's on S Durango, Las Vegas?

McDonald's at 6480 S Durango, Las Vegas is open 24 hours every day for dine-in service.

When is the McDonald's drive-through open at this location?

The drive-through at McDonald's on S Durango operates 24/7 throughout the entire week, every day from midnight to 11:59 PM.