Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,782 reviews
5 stars
668
4 stars
369
3 stars
290
2 stars
113
1 star
342
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with some noting that items were missing or not as ordered.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Staff Training
There were consistent calls for better training of staff to improve service and order accuracy.
- PDPaul Delano2 days ago1.03rd McDonald's I went to in the last half hour. Their system is down and cant take orders. Yet someone right before me ordered. I cant wait to see McDonald's as a franchise crash and burn! Way to scare off any remaining loyal customers you had. Really convenient that the codes never work and I couldn't redeem half of my monopoly prizes. They are scammers at this point.
- JTJade T.5 days ago1.0What happened to the people who work night shift at 11/18? We ordered from this location all the time but the first time they give us less McFlurry than usual and only one piece beef in the Daily Double.
- PPPAUL JAHNG PARK6 days ago1.0I've been to this location a couple of times by now and everytime it gets worse. This location needs better management. The only thing that's good here is the fish tank and nice seats. My order was supposed to be delivered to my table and they just shouted my name a few times and that was it. They seem to focus more on DT than in-store customers. Very bad vibe and lacks customer support. And that results as below average McDonalds food quality compared to other locations. I strongly recommend the owner of this location to reinforce the customer experience.
- DSDynamic SunshineNov 16, 20255.0I went during lunch- I expected it to be busy but I was able to order and get my food pretty quick. I was surprised the fries were cold but the manager was able to resolve the issue pretty quickly. Dinning area had some closed spots and needed a little attention but like I mentioned it was lunch.
- ACAshley CrosbyOct 30, 20251.0Every time I come here they forget something and they are out of receipt paper at the kiosk.If you want to order at the counter you're going to be waiting for at least 15 minutes.There is always angry people in here because they are always forgetting things and people's bags.Even after I told him they were out of receipt paper in the kiosk machine they still did not change it.One lady came in saying she drove a long way ordered food and they forgot her items and she had already gotten back home and had to drive back and she was pregnant and they did not say sorry to her they did not give her anything free.Manager and supervisors of this place please get it together.
Frequently Asked Questions About McDonald's
What are the opening hours for dine-in at McDonald's on S Durango, Las Vegas?
McDonald's at 6480 S Durango, Las Vegas is open 24 hours every day for dine-in service.
When is the McDonald's drive-through open at this location?
The drive-through at McDonald's on S Durango operates 24/7 throughout the entire week, every day from midnight to 11:59 PM.
What are the delivery hours for McDonald's S Durango?
Delivery service is available at this location daily from 5:00 AM to 11:30 PM.
Which delivery and pickup options does this McDonald's offer?
This McDonald's location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's app available on the Apple App Store and Google Play Store through the provided links.
Does this McDonald's location have a drive-through?
Yes, this McDonald's location features a drive-through service open 24 hours a day.
What nearby places can I visit before or after dining at McDonald's on S Durango?
Nearby you can find Terrible Herbst Convenience Store for snacks and fuel, Jalisco Cantina for Mexican food, and PT's Ranch, a popular pub and bar.
Are there medical facilities close to McDonald's on S Durango?
Yes, several medical centers and clinics are nearby, including SimonMed Imaging - Southwest, Durango Outpatient Surgery Center, and Las Vegas Medical Research Center.
Where can I find coffee shops close to McDonald's on S Durango?
Founders Coffee, a nearby coffee shop and American restaurant, is a great spot to visit near McDonald's.