McDonald's

3.5
1885 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6020 W Tropicana, Las Vegas, NV
89103, United States

Hours

Reviews

3.5
1,885 reviews
5 stars
739
4 stars
343
3 stars
305
2 stars
124
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned issues with food quality, such as stale fries, cold meals, and incorrect items being served.

Staffing Issues

Numerous customers noted that the location is often understaffed, leading to delays and poor service.

Customer Experience

While some staff members received praise for their service, overall customer experiences varied widely, with many expressing frustration over the inconsistency.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dirty tables and unsanitary conditions.
  • HO
    HeatheRose Olea
    3 days ago
    5.0
    This was very nice quiet, great customer service from Trisha who tended to me and my daughter she was kind and attentive, very peaceful mcdonalds, we are Lovin' it!
  • ER
    Emily Ruliffson
    5 days ago
    5.0
    I wanted to shout out my favorite girl Janai!!! It’s always a delight to see her when I come to this location! She’s super sweet and always makes sure my boyfriend and I are well taken care of 😌 Thanks, Janai!!
  • PA
    Peter Ashby
    Nov 6, 2025
    5.0
    Great place for a grab and go breakfast
  • AA
    Aleecha Bland (AyJae)
    Nov 4, 2025
    1.0
    Slowest McDonald's I've ever been to. By the time they give you your food, it's cold. But if you plan on making it out of there that night, don't bother to complain. Smh. Everyone knows cold fries from mcds sucks! Such a disappointment 😔
  • SO
    Shawn O
    Oct 31, 2025
    2.0
    19 minite wait time at 12:20pm mid week. My large fries was only half full.No sauce in the bag, had to ask at window for sauce for nuggets. Skip this location as this is not the first time they have performed poorly.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 6020 W Tropicana, Las Vegas?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open 24/7 every day, including weekends.