McDonald's

3.5
1896 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6020 W Tropicana, Las Vegas, NV
89103, United States

Hours

Reviews

3.5
1,896 reviews
5 stars
743
4 stars
342
3 stars
305
2 stars
125
1 star
381

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and poor preparation.

Staffing Issues

Numerous customers noted that the location is often understaffed, leading to delays and a lack of attention to customer needs.

Positive Experiences

Despite the negative feedback, some customers highlighted exceptional service from specific staff members, indicating that there are moments of good service.
  • VR
    Victoria Ruiz
    Dec 31, 2025
    1.0
    The store was just about to close when I walked in and they said that they were closed but I see my order sitting on the counter and I'm just picking up for Uber Eats and they make me wait in the 20-minute long line because they're inside is already closed when they weren't closed I still had about 5 to 8 minutes before they closed 🙄 rude workers too
  • DD
    Dre Dunbar
    Dec 29, 2025
    1.0
    Trash. Terrible service. Terrible operations. Takes so long you would think they're back there cooking from scratch.
  • MM
    Monica M
    Dec 26, 2025
    1.0
    This pregnancy has me specifically craving McDonalds fries. I ordered a large fry and offered to wait for a fresh batch. Guy taking the order said not to worry as they had just made some. It took a while to get to the pickup window and they still asked me to wait an extra 5 minutes. Finally got the fries and they were indeed old and cold. Smh.
  • FJ
    Fradley Joseph
    Dec 17, 2025
    1.0
    if you’re gonna charge me for bacon, please put it on my sandwich
  • NP
    Nyidah Parker
    Dec 8, 2025
    2.0
    This place a joke foreal the staff is absolutely crap beside the precious lady with the skin trauma,they literally dont have more than half of their night time menu items about 3 weeks out of the month, the wait time between cars getting to the window is out of hand ,dont even get me started on that. In the drive thru its about 15 to 20 min minimum most days . Or any given day rather which is ridiculous. They need reinforcements at this location like 6 months ago fr. The place broken down,franchise ,privately owned idc and I don't want to know, yall need to fix it. Audit everything.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 6020 W Tropicana, Las Vegas?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open 24/7 every day, including weekends.