Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude staff and poor customer service experiences, with some customers expressing frustration over the lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inconsistent food quality, leading to dissatisfaction.
Speed of Service
Customers frequently mentioned slow service times, particularly in the drive-thru, with some waiting excessively long for their orders.
Cleanliness
While some reviews noted cleanliness, others pointed out that the location was dirty and unkempt, affecting the overall dining experience.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others complained about cold or poorly prepared food.
MM
Mia
Jan 2, 2026
1.0
I got it from the drive thru because it was 11:50 pm and they said that we would fit we almost hit the wall because they said to go through there... and after did give us 3 things and said to go back if we want it super rude lady...
MG
megan gonzalez
Dec 31, 2025
1.0
If I could put 0 stars I would waited 25 min got to the window at 10:33 am and was told I could not order breakfast
HL
Hazii Lee
Dec 20, 2025
1.0
He was really rude and slammed the drive through door in my face and was just so irritated for doing his job ! God forbid these workers DO THEIR JOB?? geez.
MH
Mara Hernandez
Dec 13, 2025
1.0
I was served by a very rude woman; they should change that.
JM
Jane M
Nov 28, 2025
5.0
Like this place to rest during my walks. Always super busy. The staff has a hard time keeping up. They need new everyone. The last time I went I had to wait 34 minutes for a drink. Very disorganized. Definitely don't eat in if your in a rush . Staff is mainly friendly.
What are the operating hours for McDonald's at 5811 E Charleston Blvd in Las Vegas?
This McDonald's location is open 24 hours a day, seven days a week.
When is the drive-thru available at this McDonald's?
The drive-thru is open 24/7, every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 11:30 PM Sunday through Thursday, and from 5:00 AM Friday and Saturday until 4:59 AM the next morning.
What types of ordering and pickup services does this McDonald’s offer?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery, and mobile ordering through their app.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I earn rewards when ordering from this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards available on their website.
Are there other dining options near this McDonald’s at 5811 E Charleston Blvd?
Nearby dining options include Domino's Pizza, Taqueria Reyes Del Sabor (Mexican), Angelina's Pizza & Restaurant, China A Go Go (Chinese), Viva El Taco Express (Mexican), Cajun Crackin (Seafood and Japanese), and Aloha A Go Go (Hawaiian).
What nearby services can I use around McDonald's at 5811 E Charleston Blvd?
Nearby services include The UPS Store 4471 for printing and packaging, CareNow Urgent Care for medical needs, various gas stations like Shell and Sinclair, and Valle Verde Hand Car Wash for vehicle cleaning.
How can the nearby gas stations help when visiting this McDonald's?
Nearby gas stations such as Shell, Green Valley Grocery, Sinclair, and Nate’s Smog N Go Gas and Diesel provide convenient refueling and snacks if you're traveling to or from McDonald's.