McDonald's

3.7
1581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5811 E Charleston Blvd, Las Vegas, NV
89142, United States

Hours

Reviews

3.7
1,581 reviews
5 stars
712
4 stars
287
3 stars
226
2 stars
104
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service experiences, with some customers expressing frustration over the lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food quality, leading to dissatisfaction.

Speed of Service

Customers frequently mentioned slow service times, particularly in the drive-thru, with some waiting excessively long for their orders.

Cleanliness

While some reviews noted cleanliness, others pointed out that the location was dirty and unkempt, affecting the overall dining experience.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others complained about cold or poorly prepared food.
  • MM
    Mia
    Jan 2, 2026
    1.0
    I got it from the drive thru because it was 11:50 pm and they said that we would fit we almost hit the wall because they said to go through there... and after did give us 3 things and said to go back if we want it super rude lady...
  • MG
    megan gonzalez
    Dec 31, 2025
    1.0
    If I could put 0 stars I would waited 25 min got to the window at 10:33 am and was told I could not order breakfast
  • HL
    Hazii Lee
    Dec 20, 2025
    1.0
    He was really rude and slammed the drive through door in my face and was just so irritated for doing his job ! God forbid these workers DO THEIR JOB?? geez.
  • MH
    Mara Hernandez
    Dec 13, 2025
    1.0
    I was served by a very rude woman; they should change that.
  • JM
    Jane M
    Nov 28, 2025
    5.0
    Like this place to rest during my walks. Always super busy. The staff has a hard time keeping up. They need new everyone. The last time I went I had to wait 34 minutes for a drink. Very disorganized. Definitely don't eat in if your in a rush . Staff is mainly friendly.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5811 E Charleston Blvd in Las Vegas?

This McDonald's location is open 24 hours a day, seven days a week.

When is the drive-thru available at this McDonald's?

The drive-thru is open 24/7, every day of the week.