Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,806 reviews
5 stars
776
4 stars
419
3 stars
275
2 stars
94
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, particularly in the drive-thru.
Customer Service
There were numerous complaints about rude or dismissive staff, with some customers feeling their concerns were not addressed.
Food Quality
Several reviews mentioned issues with food quality, including cold items and incorrect orders, leading to dissatisfaction.
Cleanliness
Many customers noted poor cleanliness in the dining area and bathrooms, with some describing the environment as dirty.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
- HGHector GonzalezNov 5, 20251.0Trash service and trash employees, go to this location if you want your time wasted
- EMEdwin D. MillerNov 4, 20253.0It was just McDonald's
- SRS RussoOct 25, 20251.0We stopped at this drive-through thinking it would be a quick bite for our kids after a four-hour drive to Las Vegas. Instead, it turned into a 40-minute wait, only for us to end up with the wrong order. We didn’t even realize it until we were back on the road and at that point, there was no going back. After waiting that long the first time, we weren’t about to risk another 40 minutes all over again just to get what we originally ordered. The staff didn’t apologize for the wait, didn’t seem to care, and acted like the delay was completely normal. The food we did get was cold, the service was painfully slow, and the attitude from the employees was unbelievable. It honestly felt like no one there had any pride in their job or any concern for their customers. Afterward, I checked the reviews for this location, and sure enough, there are tons of similar complaints. Clearly, this isn’t an isolated incident; it’s a consistent problem with how this place is run. This experience was so bad that it completely turned us off from McDonald’s as a brand. Not only will we never return to this location, but we’re done with McDonald’s altogether. Regarding the response: ** I tried to send a response via the link you provided but keep receiving an error code which further proves how terrible this corporation is as a whole. Never again.
- JVJaY VOct 7, 20251.0Last night about 11pm was the worst customer service I experience.. I waiting about 20mins at the 2nd window while they made all the drive thru orders at once. I probably won't be back
- AWAdam WinnSep 28, 20251.0Been in here over 20 min, still no food. Seen at least 12-14 cars get served in the drive thru of which 90% came after I ordered my food. What a joke
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3885 Blue Diamond Rd, Las Vegas?
McDonald's at 3885 Blue Diamond Rd is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through open 24 hours a day, seven days a week.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 at this location, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this location have a mobile app for ordering?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, nearby coffee shops include Einstein Bros. Bagels and Starbucks at Silverton Village, both great options to enjoy a coffee along with or after your McDonald's visit.
What other fast food options are near this McDonald's?
Nearby fast food options include Chipotle Mexican Grill, Del Taco, Jack in the Box, and In-N-Out Burger, offering a variety of menus if you're looking for alternatives.
Can I visit any nearby stores after grabbing a meal at McDonald's?
Yes, nearby stores include 99 Cents Only Stores for groceries and party supplies, Mattress Firm for furniture, and Verizon for mobile phones and accessories.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, customers can enjoy WiFi and use mobile ordering services for a convenient experience at this McDonald's.
Where can I find the McDonald's menu and place an order online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place an order online at https://mcdonalds.smart.link/mjuu1ggdi for delivery or pickup.