McDonald's

3.5
988 reviews
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Business Details

9415 W Tropicana, Las Vegas, NV
89147, United States
(702) 220-3942
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9415 W Tropicana, Las Vegas, NV
89147, United States

Hours

Reviews

3.5
988 reviews
5 stars
406
4 stars
172
3 stars
150
2 stars
76
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Customers report issues with food quality, including cold or stale items, incorrect orders, and lack of proper preparation.

Customer Experience

Many customers express dissatisfaction with the overall experience, citing a lack of accountability from staff and management, as well as a negative atmosphere.

Cleanliness

Several reviews mention cleanliness issues, including unsanitary conditions and poorly maintained facilities.
  • FG
    fernanda G
    4 days ago
    1.0
    Ordered drive through I asked for a plain burger just cheese and meat they took 30 minutes to have it ready and they didn’t put cheese they just gave me meat very disappointed waste of money worst customer service.
  • FP
    FranKO P
    Dec 30, 2025
    2.0
    Service sucks and every order they were serving was missing so.ething even my order... no one in the dining front to serve ppl waiting in line thwy are just in the back gossiping in spanish. Try to avoid this location. My simple order took them 10 mins to bring out then i asked to use the restroom amd even there kept me waiting for another 5 mins.
  • JR
    Jean Lee Ramos
    Dec 28, 2025
    1.0
    Uno de los peores servicios que he recibido en carro!!! Primero me dieron mal mi orden pedí una Mc Crispy y recibí una Spicy que obviamente no puedo comer me tocó volver con el carro y me la cambiaron por esto, sin tomate ni salsa. La Happy meal de mi hijo venía también sin salsa. No estaba concurrida la fila de carros era la única y aún así no se esforzaron por atenderme bien cabe resaltar que eran las 11pm.
  • SN
    Susan Nye
    Dec 25, 2025
    1.0
    I haven't been to McDonalds in a year. I went this after noon and was disappointed and shocked, I ordered a cheeseburger and a double quarter powder neither had lettuce, tomatoe, cucumber and a spot of catsup about the size of a dime. The beef patty was about as thick as a nickle! Don't think ill return. I've heard of downsizing but that was ridiculous.
  • DM
    Doug McNeely
    Dec 24, 2025
    1.0
    I ordered breakfast and requested a black coffee. I received a coffee with cream and sugar. This has happened a lot at this restaurant. You must check the order before you drive away. McDonalds could learn a thing or two from In & Out burger. They read the order back 3 times before you drive away. I would also like a receipt, they never give one with the order. McDonalds need to improve their training and put people at the windows who can speak English.
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 9415 W Tropicana, Las Vegas?

McDonald's is open 24 hours a day, 7 days a week.

Can I get food delivered from this McDonald's location?

Yes, McDonald's offers delivery services daily from 5:00 AM to 11:30 PM.