McDonald's

3.6
1423 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
No street address, Las Vegas, NV
89146, United States

Hours

Reviews

3.6
1,423 reviews
5 stars
567
4 stars
283
3 stars
233
2 stars
104
1 star
236

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Customer Service

Feedback highlighted poor customer service experiences, with staff being unhelpful, rude, or inattentive.

Speed of Service

Many reviews mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration among customers.

Food Quality

While some customers enjoyed the food, there were complaints about overcooked items and food served at improper temperatures.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, with some describing it as dirty.
  • WJ
    Whitney Johnson
    Nov 11, 2025
    2.0
    I have came to this McDonalds multiple times and each time the service gets worse. First the lady gave me the wrong food and basically threw it out the window at me and walked away, when I informed her that it was not my food she got an attitude and asked what I ordered. I let her know a breakfast sandwich meal with a coffee, she walked away again then gave me the bag with the coffee and it didnt even have the hash brown. Instead of dealing with her sour self, I just left.
  • RD
    Ruben Diaz
    Nov 8, 2025
    1.0
    I waited 17 minutes after placing a 7 dollar 39 cent meal. And nobody acknowledged me or asked if i been helped. The kiosk is no good. Online orders and door dash were getting what they want. Poor customer service. I was right there front and center by myself and nobody asked can i help you or have you been helped. Heavy set hispanic with glasses doesnt lo9k around and help anybody. 5hen he asks after the fact. Oh do you still want it. They made the mistake. I took off wake up
  • FF
    FORTITUDO2001
    Oct 26, 2025
    1.0
    Worse experience ever. Am been at this place 4 times, I have order different meals and drinks, and they have not match a single one. Orders came the way they want it and not how or even what I order. Today Sunday at 3 pm wait in the drive true for 15 minutes for a coffee. Is the picture a cappuccino?
  • LS
    LA Sinfonia Arsenal y Seis
    Oct 25, 2025
    3.0
    Check your order if going through the drive thru they tent to mess up orders a lot here.
  • LB
    Lynn Blades
    Oct 24, 2025
    5.0
    BEST COFFEE, nice people.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Las Vegas, NV?

McDonald's in Las Vegas operates daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-through open?

The drive-through is open daily from 5:00 AM to midnight (12:00 AM).