McDonald's

3.5
1308 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8556 Blue Diamond Rd, Las Vegas, NV
89178, United States

Hours

Reviews

3.5
1,308 reviews
5 stars
492
4 stars
291
3 stars
177
2 stars
99
1 star
249

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and poor attention to special requests.

Service Quality

Service was often described as slow, with several reviews highlighting rude or unhelpful staff.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions within the restaurant.

Food Quality

Many customers expressed dissatisfaction with cold or stale food, indicating inconsistency in food preparation.

Customer Experience

Some positive experiences were noted, particularly with individual staff members, but overall customer satisfaction was low.
  • DH
    Dna Hshe
    6 days ago
    1.0
    This McDonalds always messes up the orders, takes way too long when no one is there to even have multiple orders. Takes your money and doesn’t give the right thing? Weird also the same thing for like every single one of em
  • KW
    Kaylie W
    Nov 14, 2025
    1.0
    I don’t think I have ever been to this mcdonald’s and they have gotten my order right. Been like this for years now.
  • CM
    Corey Mahar
    Nov 9, 2025
    5.0
    Breakfast is always fresh but lunch/dinner they make a bunch of McChickens and cheeseburgers ahead of time. If you don’t customize your order you’ll receive whatever has been sitting there.
  • TL
    Tailynn & Sandra Lewis-Jones
    Nov 1, 2025
    1.0
    Sitting in my living room with a hot cakes and sausage platter with no butter, syrup or utensils after I ordered for delivery. Thanks
  • JP
    John lester pacatang
    Oct 18, 2025
    1.0
    I had a really disappointing experience here. The place was dirty — there was garbage under the seats, and no one seemed to be cleaning the tables. On top of that, they didn’t include any ketchup or sauces with my order, even though I asked for them. When I went to request the missing sauces, they tried to charge me extra for them. This kind of service is unacceptable and really took away from the overall experience. They said it's the new policies.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8556 Blue Diamond Rd?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it operates 24 hours.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday. On Fridays and Saturdays, it operates 24 hours.