McDonald's

3.6
1264 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8425 West Centennial, Las Vegas, NV
89149, United States

Hours

Reviews

3.6
1,264 reviews
5 stars
521
4 stars
243
3 stars
216
2 stars
89
1 star
195

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While some customers praised the friendly staff, many reported rude and unprofessional behavior from management and certain employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some stating it took over 30 minutes to receive their food.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh items, while others received cold or improperly prepared meals.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to some customer experiences.
  • KO
    Kameron O
    Nov 12, 2025
    1.0
    The service here is poor. Lady at the window barely spoke English and was trying to over charge me.
  • SS
    Susan Schmitt
    Nov 6, 2025
    1.0
    McD serves people. So I heard
  • MM
    Ms. M.P
    Oct 31, 2025
    1.0
    Management is horrible condescending and disrespectful. I called and notified the restaurant manager, informing her that we had missing items. Once we arrived at our destination, the store manager requested that we take all the food back to the store. I declined, as we needed to feed multiple children, and was told I could pick up the missing items later. Unacceptable, as all the food we purchased would have been cold, and they were not going to remake any of it. Again, we noticed he had additional items missing and attempted to call the store several times without an answer. When they finally did answer the manager was screaming at the staff and I was hung up on. I called again and explained to the manager that we had additional missing items and I just wanted a refund for my missing items. She stated she would not refund my items as I did not tell her during the original call. I explained that once all of the food was distributed we noticed we had additional items missing and she went on to accuse me of lying. We do not recommend that anyone spend their hard-earned money as they will steal it.
  • LK
    Lyndsay Keith
    Oct 28, 2025
    1.0
    Went through the drive-through yesterday, ordered pancakes, they did not give me butter, syrup or fork or napkins. I took my son to school, and he was very upset about this. it was so sad to see his little lip go up you know, he’s only five years old. This really upset me. I called and advised the manager that she could remember to charge me a dollar that I owed from last week, but she could not remember to put any of that stuff with my son‘s pancakes or the caramel syrup in my coffee and I have come every day for the past 5 yr’s. And she’s the manager! She’s the one that handed the order to the drive-through lady, you think she would remember to do a basic job, but I went through again the second day and she still forgot the syrup, this lady should be demoted. She’s rude every time I come through Has no Customer Service skilled never smiles and is not friendly. All the other people that work there are great though :-)
  • WW
    winggoddess
    Oct 17, 2025
    5.0
    I come here all the time because it's really close by and their french fries are hot! I cannot eat McDonald's French fries when they are not hot because the quality and taste is different. Please keep up the good work!

Frequently Asked Questions About McDonald's

What are McDonald's regular hours of operation at 8425 West Centennial, Las Vegas?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open 24 hours a day, 7 days a week.