Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with many experiencing rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Mixed reviews on cleanliness, with some praising the cleanliness while others reported dirty conditions.
Food Quality
Inconsistent food quality, with some customers receiving fresh food while others reported cold or poorly prepared items.
Customer Service
A few staff members received praise for their excellent customer service, but overall, many reviews highlighted a need for better training and professionalism.
JA
James Angelica
Feb 12, 2026
5.0
Drive thru staff is always courteous and friendly. Thank you
SE
Stephanie Estrella
Feb 7, 2026
1.0
I generally order late night. And depending on who's running the shift the service sucks. If one person is running it...all of the sudden there are no shakes because the machine is down and no cookies because the oven is being cleaned. She even says no ice cream after one when I ordered at 12:15. Ridiculous. This girl should be fired
VT
Viva Travel
Feb 1, 2026
1.0
We've been going to this mcdonalds for years despite having a much closer mcdonalds to us due to the great service we get.
Today for the first time, our 2 orders of nuggets missing the sauce (which may not seem to be important) we only noticed it when we got home. So we wasted 2 orders of nuggets.
The lady at the window is a new face. Very unfriendly and does not wanna be bothered.
I called just to let them know, a person answered as 'hello' like im calling a personal phone and I have to ask if this is mcdonalds. I asked for manager and she said she is the manager. As I am talking? She hangup on me.
Everybody at this store has been excellent in the past years. Unsure what changed, but it is sad to see this store go the same route as the other stores.
MN
Megan N
Jan 23, 2026
1.0
Easily the worst McDonald’s in town. I come in with rock-bottom expectations and somehow leave disappointed every time. The order is never right, the ice cream machine is a mythical creature at this point, and the “drive-thru” regularly turns into a 10+ minute parking lot experience. If you’re craving the Golden Arches, do yourself a favor and hit the one down the road — this location specializes in chaos, not burgers. 🍔🚗💀
WN
Whitney N
Jan 18, 2026
1.0
Worst McDonald’s. Not one car behind me, said I needed to park in front and my food would be out in 2 minutes. Proceeded to wait for 10 minutes and then they bring the wrong order. Lady just walks away and doesn’t say anything. Someone else brings out my order 5 minutes later, 15 minutes at this point and just hands me the bag. I said is this the correct one? & just nods and walks away. All have bad attitudes.