Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising fast and friendly service while others report long waits and rude staff.
Order Accuracy
Many customers express frustration over incorrect orders, with multiple reports of missing items and wrong food being served.
Cleanliness
The cleanliness of the location is inconsistent, with some reviews highlighting a clean environment while others describe it as dirty and poorly maintained.
Food Quality
Food quality varies, with complaints about cold or poorly prepared items, particularly fries, while some customers report fresh and well-prepared meals.
Management Issues
Several reviews mention unprofessional behavior from management and staff, indicating a need for better training and oversight.
HL
Heather Lux
Dec 21, 2025
5.0
The general manager of this store really impressed us ! Excellent customer service!)
BC
Bennie Coleman
Dec 21, 2025
1.0
I ordered the steak egg and cheese bagel breakfast sandwich and they put bacon on it. Seriously!!!! Make so bad I ordered in the drive thru, they told me to wait in lot 2 someone was parked there and was inside eating.
AH
Atlas Humphrey
Dec 20, 2025
5.0
Jason was awesome, his customer service was GREAT.
MP
MJ PRINCE
Dec 10, 2025
1.0
Terrible service. I've been waiting 35 minutes for a happy meal. They made me park and wait my receipt sd I ordered at 11:15pm and it is now 11:45 This service is ridiculous.....
RR
Rick
Dec 9, 2025
1.0
The only reason I go to McDonald's is their coffee. While the burger and fries were standard McDonald's. The service was extremely slow. Imagine my disappointment when the one thing I really went for (the Coffee) was ice cold. Not Luke warm COLD! Just another McDonald's fail. I should be used to it by now!