Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,152 reviews
5 stars
896
4 stars
428
3 stars
317
2 stars
138
1 star
373
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness while others were reported as rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.
Speed of Service
Several reviews highlighted slow service, particularly in the drive-thru, with long wait times being a common complaint.
Food Quality
Customers expressed concerns about food quality, including cold or stale items, and dissatisfaction with the freshness of certain menu items.
Cleanliness
There were complaints about cleanliness, particularly in the dining area and drink stations, with some customers noting dirty conditions.
- JOJessie Okada3 days ago5.0I have came to this location twice already and so far great experience, drive thru was quick and friendly and the lobby is nice and clean and staff is also friendly
- TMTamra MillerNov 9, 20251.0This Nellis and Bonanza location has ALWAYS messed up our order. I have ordered through Uber Eats and 9 times out of 10 they ALWAYS give my food away to another driver and when my delivery driver asks them to remake it so they can actually deliver it to me, they refuse. They are BY FAR the worst McDonalds I have EVER been to and I’ve been to A LOT. Someone needs to do something about the crew/management there because they are absolutely INCOMPETENT and they want minimum wage to be raised to $15/hour? They aren’t worth $2/hour. This is the worst location. Stay FAR FAR away!
- TMTee MackOct 29, 20252.0I don't eat here but my child does. Everytime I bring her her large fries are NEVER full in the container. Her fries are NEVER FRESH AND HOT. More like old and sitting under the heat lamp at least a hour. Half the times I'm sitting in the drive thru at leat 10-20 minutes. Can we please be given fresh fries???🤔
- WBWilliam BondOct 21, 20255.0Love this McDonalds. Food is good, customer service is good. However, Drive through is a little on the slow side.
- ECemily castellanosOct 19, 20251.0I messed up by not checking my bag before I left the establishment. I ordered breakfast for my family and only received half of my order. We realized once we were home already and my children had opened some of it so there was no point in driving all the way back but it’s just very frustrating when prices go up you expect your whole meal that was paid for. I ordered pancakes did not get any jelly or syrup either. The whole breakfast was a waste of money. Feels like I was scammed for how expensive it has gotten.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
McDonald's at 836 N Nellis Blvd in Las Vegas is open 24 hours every day of the week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery service 24/7 through their online ordering platform.
Can I use the drive-thru at this McDonald's location?
Yes, the drive-thru is open 24 hours daily at this McDonald's.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available to customers at this McDonald's?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order from McDonald's on my smartphone?
You can order using the McDonald's App available on both iOS and Android platforms.
What special offers are available with McDonald's rewards program?
By joining MyMcDonald's Rewards, you can earn points towards free food.
What nearby fast food options are around this McDonald's?
Nearby fast food restaurants include Jack in the Box, Church’s Texas Chicken, Arby’s, and Carl's Jr, offering customers a variety of dining choices in the area.
Are there nearby automotive services close to this McDonald's?
Yes, Meineke Car Care Center, LV Auto Wash & Detail, Discount Tire, Pep Boys, and J R & G Motors are all close by, so you can conveniently combine vehicle care with your visit.
What amenities are available near this McDonald's for health and therapy services?
Near McDonald's you can find Matt Smith Physical Therapy, Smith Therapy Partners, Allstar Dental, Corona Dental & Dentures, Guadalupe Medical Centers - Nellis, and Clinical Pathology Labs for various health and therapy needs.