McDonald's

3.5
1832 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8120 S Eastern, Las Vegas, NV
89123, United States

Hours

Reviews

3.5
1,832 reviews
5 stars
708
4 stars
354
3 stars
299
2 stars
123
1 star
348

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on customer service was mixed; some praised individual employees while others reported rude or indifferent staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and temperature.

Wait Times

Customers frequently expressed frustration with long wait times, both in the drive-thru and for mobile orders.

Cleanliness

Multiple reviews noted that the location was dirty, with unclean tables and floors.
  • MR
    Manny Ramirez
    Nov 16, 2025
    1.0
    This place is ALWAYS SLOW with orders, ALWAYS!!! Customer service sucks!!! You basically have to almost go inside the employee area to flag someone down cause they NEVER come out to ask what you’re waiting for. Minimum wait here when you’re ordering to dine in is like 20 min MINIMUM!!! Not necessarily “fast food” 🤷🏽‍♂️🤷🏽‍♂️🤷🏽‍♂️ place is not even that big to be waiting that long. They should add sofas for the wait, get comfy cause your gonna be waiting
  • JV
    Janette Vasquez
    Nov 5, 2025
    2.0
    Came to charge my phone and eat. Disappointed that I bought the food and then realized the outlets don’t work. That was the whole point of coming. I guess next time I’ll just head to Starbucks.
  • PP
    Pedro P
    Nov 3, 2025
    2.0
    No service, only machine to order. Hardly any human interaction. Made for drive in and mobile orders. No change in food quality or selection.
  • UZ
    User Zeek
    Nov 3, 2025
    2.0
    Got large fries and it was filled half way, bummer. I was hungry!!!
  • DG
    Danielle Gordon
    Nov 1, 2025
    2.0
    Every single time I come here, my order is wrong. Every single time. I didn’t even get my burger tonight and my kids food had cheese when I asked for no cheese. This happens consistently. Literally the worst McDonald’s I’ve ever been to.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8120 S Eastern, Las Vegas?

McDonald's at 8120 S Eastern is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.