McDonald's

3.7
1165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7851 W Charleston, Las Vegas, NV
89117, United States

Hours

Reviews

3.7
1,165 reviews
5 stars
521
4 stars
237
3 stars
168
2 stars
72
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some stating it took over 25 minutes to receive their orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading customers to recommend checking orders before leaving.

Food Quality

Feedback varied on food quality, with some praising fresh items while others reported receiving cold or stale food.

Customer Service

While some reviews highlighted friendly staff, many others criticized rude service and poor management, indicating inconsistency in customer experience.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting dirty tables and unsanitary conditions.
  • JC
    Jarred Cherry
    Oct 24, 2025
    2.0
    Not just this place, but always making me pull forward and wait while watching other cars get their food and go is annoying
  • DM
    D M
    Oct 14, 2025
    1.0
    This is a LARGE fry! UNBELIEVABLE!
  • MA
    Marlon De Andrade
    Oct 11, 2025
    5.0
    I love the mango/ pineapple smoothies sooooo good!!
  • BA
    Bobbie Sheri “MaryJane” Anderson
    Sep 8, 2025
    5.0
    I love that you can go to any McDonald's and get the same food the same service and the same prices. No surprises and just what I expected coupled with some nostalgia!
  • BD
    Brandon Dooly
    Sep 7, 2025
    1.0
    They forgot my sauce. I drove back, asked to get my food remade because my food is gonna be cold by the time I get back home and they refuse to give me fresh food.so now I had to eat cold food

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7851 W Charleston, Las Vegas?

This McDonald's location is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's offer drive-through service?

Yes, the McDonald's at this location has a drive-through open 24/7.