Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,424 reviews
5 stars
626
4 stars
281
3 stars
229
2 stars
83
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and managers, as well as issues with order accuracy.
Food Quality
Several customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall food quality.
Speed of Service
Many customers experienced long wait times for their orders, particularly in the drive-thru, which contributed to negative experiences.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at times.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty tables and restrooms, which detracted from the dining experience.
- MPmichael priceDec 28, 20251.0The manager was rude and my order was incorrect
- CPclaudia perezDec 17, 20255.0Always a quick bite
- ABAmber BeachDec 1, 20251.0YESENIA is very rude and can’t add on drinks at the Window cause there is a car behind me!! Paying cash 🤔 make that make sense!! TERRIBLE CUSTOMER SERVICE!!!
- MCMonique CruzNov 30, 20253.0I have over 8000 points I go here everyday and the manager did not honor the app. She said she was having problems with the app at that location and she did not honor my drink. It was $1.50 off and then she asked if I had one for free. I said yes I showed her that code and she said I don’t know it doesn’t work so instead of honoring it when she sees that you’re loading it up she still charges full price very disappointed in this location , it’s not the fact that I couldn’t get the discount or the free drink. I have the money it’s just you could not use the app even to add more points. That was the problem. She didn’t even try. She just said oh I’m so sorry about it. there’s nothing we can do. , that’s not the only McDonald’s in that location it’s just I like that location but it’s OK. I can go to another. Take my business elsewhere and I can let others know about how they treat people there. as a manager, you’re supposed to honor the app or whatever coupon they have that’s customer service you do not have that
- RDRichard DollarOct 31, 20251.0Seriously flat soda the most basic item and it can't be right, forget the cold saltless fries can't even get carbonated soda?
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 7662 W Lake Mead, Las Vegas?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 4:00 AM to 2:59 AM, including same-day and no-contact delivery options.
Is there a drive-thru service at this McDonald's?
Yes, the drive-thru is open 24/7 every day for your convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food via a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android platforms.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I view the McDonald's menu online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places could I visit before or after dining at McDonald's?
You can visit Pueblo Park for outdoor activities, check out Dahn Yoga for a workout, or explore local restaurants like Jasmine Thai Gourmet and Cafe Rio.
Are there any nearby optometrists near McDonald's at 7662 W Lake Mead?
Yes, Gray Tammy and The Vision Centers - Summerlin are nearby optical care providers.
What nearby automotive services are available around McDonald's?
Meineke and Meineke Car Care Center offer gas and automotive repair services, along with Econo Lube-N-Tune for vehicle maintenance.