McDonald's

3.8
1031 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
5198 Boulder Highway, Las Vegas, NV
89121, United States

Hours

Reviews

3.8
1,031 reviews
5 stars
455
4 stars
203
3 stars
176
2 stars
70
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Food Quality

Several reviews indicated issues with food preparation, including cold items, incorrect orders, and unsatisfactory taste, contributing to customer dissatisfaction.

Cleanliness

While some customers noted that the location was clean, others reported dirty tables, unsanitary conditions, and pest issues, highlighting inconsistency in cleanliness.

Speed of Service

Many customers experienced slow service, with long wait times for orders and difficulties in receiving correct items, impacting overall satisfaction.

Atmosphere

The location's atmosphere was described as crowded and uncomfortable, with some customers expressing concerns about loitering and the presence of homeless individuals.
  • KK
    Kas
    Nov 17, 2025
    1.0
    The people here are very rude and disrespectful. They got people here that cannot speak English and ignoring customers that’s talks to them. The manager is rude and disrespectful as well, such a nasty attitude.
  • JW
    jane wiercyski
    Oct 6, 2025
    3.0
    I did drive through having not been to a mcdonald's in a very long time.I wanted something cheap.She told me about a special they had.That was a spicy chicken sandwich and a double cheeseburger for like five dollars and change.So I said, okay, the chicken sandwich was definitely spicy.I did not eat the cheeseburger.I gave it to the roommate.I was not impressed but it served the purpose
  • HB
    Hassanah Bonner
    Sep 29, 2025
    1.0
    The night manager is absolutely rude and doesn’t deserve to work in the food industry if you can’t have the common decency to acknowledge your mistakes.
  • AI
    Anisi isaac
    Sep 29, 2025
    1.0
    It is absolutely ridiculous how rude the night manager is and not only did were they rude but they were mad even though they forgot to put our items in the bag. Do better as an establishment and hire on people who want to work
  • TL
    Talbot Laird
    Jul 29, 2025
    5.0
    Clean place. Hard to get attention of staff at times

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5198 Boulder Highway, Las Vegas?

McDonald's at this location operates 24 hours a day, 7 days a week.

Is the drive-through at this McDonald's open all day?

Yes, the drive-through is open 24/7 every day of the week.