Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,004 reviews
5 stars
731
4 stars
334
3 stars
308
2 stars
163
1 star
468
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20-30 minutes for their orders.
Staff Attitude
There were numerous complaints about rude and indifferent staff, with some customers feeling ignored or disrespected.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Management Issues
Many customers expressed concerns about poor management and staffing levels, suggesting that the location is often understaffed and poorly organized.
- VVVitally VegasNov 7, 20255.0Food is always awesome but service can be a little impersonal. But if it gets the orders up and quick keep the show going
- CBChristina BrownNov 3, 20251.0Very disappointed. Around 7:45am, I ordered a large coffee. I told them how many creamers and about 10 packs of sugars. The lady entered 3 packs of sugar instead. With a large coffee, I know they should know better. However, at least 5 packs. I had to go to the Walgreens to buy more sugar. Once I got to work, the coffee I received was so watery that 1 creamer turned it almost white. I had to brew more coffee once I got to work, which I tried to avoid. Here’s my lesson: continue doing what I was doing… wait until I get to work for coffee!
- BBBrandonNov 3, 20251.0To Whom It May Concern, I am writing to express my disappointment regarding my visit to McDonald’s on November 3, 12:50 pm 2025. The experience fell far below the standards I have come to expect from your company. Upon arrival, I noticed that the restaurant was not particularly busy, yet service was extremely slow. My order was incorrect — I specifically requested no pickles on my burger, but it was prepared with extra pickles. Additionally, the fries were cold and stale, suggesting they had been sitting out for some time. The beverage station was also poorly maintained, with several drink options unavailable and visible mess around the area. What concerned me most, however, was the lack of attentiveness from the staff. No one offered an apology or attempted to correct the order promptly, and overall customer service felt dismissive and unprofessional. I am a regular McDonald’s customer, and this experience was both frustrating and disappointing. I believe this location requires immediate attention to improve both food quality and employee conduct. Please investigate this matter and ensure corrective action is taken.
- EDElizabeth DiraffaeleOct 28, 20255.0Clean restaurant, friendly staff. Quick service.
- MEMarcy EzellOct 14, 20253.0The food was consistently Mc Donald’s, but this is the third time I’ve been to this location and the third time I’ve had to wait a ridiculously long time for my food.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4774 Alta Dr, Las Vegas?
McDonald's at 4774 Alta Dr, Las Vegas operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service 24/7 through their delivery platform.
What are the drive-through hours for McDonald's on Alta Dr?
The drive-through is open 24 hours every day of the week at this McDonald's location.
Which payment methods are accepted at McDonald's on Alta Dr?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and dining options does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there any nearby restaurants where I can find Thai cuisine close to this McDonald's?
Yes, Thai Pan Cuisine and On-Zon Thai Cuisine are two nearby Thai restaurants you can visit near the McDonald's at 4774 Alta Dr.
What other fast food options are available near McDonald's on Alta Dr?
Nearby fast food restaurants include P.O.P.S. Pride of Philly Steaks, Pop's Pride of Philly Steaks, and Wingstop, providing additional choices for quick meals.
Are there convenient stores or pharmacies near McDonald's on Alta Dr?
Yes, Walgreens and Short Line Express Market are nearby convenience stores and pharmacies for your shopping needs.
Can I use the McDonald's app to order food at this location?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store for convenient mobile ordering and offers.
What services does McDonald's at this location provide besides dining?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services for customer convenience.