McDonald's

3.2
1612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4855 S Maryland Pky, Las Vegas, NV
89119, United States

Hours

Reviews

3.2
1,612 reviews
5 stars
546
4 stars
265
3 stars
254
2 stars
124
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary restroom conditions.

Wait Times

Long wait times were a common complaint, especially during busy hours, with some customers waiting excessively for their orders.

Staff Friendliness

While some customers praised friendly staff, many others reported a lack of friendliness and poor customer service.
  • SB
    Steve Belasky
    3 days ago
    1.0
    Haven't been to this McDonald's in probably over 5 years since I worked in the area. Wow has it gone downhill when I walked in about 6:00 p.m. on a Friday night it was like a unhoused encampment in the guest seating area. Bags everywhere people just sitting around. The restaurant is absolutely disgusting inside and out. Windows, booths, tables, floors completely filthy. Bathroom disgusting even though it has locks on the door most the unhoused know the code and let customers in as customer service from the employees are almost non-existent. I would recommend finding another location if you really hankering from McDonald's.
  • AC
    Ariyannha Conley
    Dec 23, 2025
    2.0
    Some of the managers are rude. The food isn't good at all. I went to get a refund after finding all of my order wasn't and the manager had an attitude just like when I came to pick up my order.
  • FF
    fed S (Freddy)
    Dec 23, 2025
    4.0
    Good fresh food and nice staff. Very friendly service when dining in.
  • DS
    Darryl Sylver
    Dec 21, 2025
    5.0
    Great location. Fast and friendly service. The handsome young manager on duty went out of his way to get me my order quickly. Great music btw.
  • WM
    Wayne M
    Dec 15, 2025
    1.0
    If I could give this place zero Stars I would. Which is sad for a McDonald's. The management at night and crew are completely unprofessional. They kept scanning my code and it showed my code went through however before we could remedy the problem they decided they didn't want to serve me anymore because the line was getting long and became combative to the point that I was baffled and just decided to leave. The heavy set African American woman specifically (who claimed to be the manager) should be fired she was horrible and I wouldn't even hire her as a crew member with how unprofessional she is. I contacted corporate and look forward to action. If you are wondering why there are 5 star reviews at all, it's because clearly the morning shift is pulling all the weight at this location. I would rather drive out of my way thentno ever deal with people like that again. I hope they have it recorded on their videos for when corporate investigates. It's pretty sad and i bet you anything this is a franchise location. I would put money on it! If the owner reads this I hope they are smart enough to fix things before it's too late. I would be horrified to find out this is how my franchise was being run. How hard is it to deliver good customer service and fix problems? This is a basic and this location seems to have forgotten about the basics.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4855 S Maryland Pkwy, Las Vegas?

McDonald's at 4855 S Maryland Pkwy is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location have a drive-through?

Yes, this McDonald's offers drive-through service 24/7.