Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary restroom conditions.
Wait Times
Long wait times were a common complaint, especially during busy hours, with some customers waiting excessively for their orders.
Staff Friendliness
While some customers praised friendly staff, many others reported a lack of friendliness and poor customer service.
SB
Steve Belasky
3 days ago
1.0
Haven't been to this McDonald's in probably over 5 years since I worked in the area. Wow has it gone downhill when I walked in about 6:00 p.m. on a Friday night it was like a unhoused encampment in the guest seating area. Bags everywhere people just sitting around. The restaurant is absolutely disgusting inside and out. Windows, booths, tables, floors completely filthy. Bathroom disgusting even though it has locks on the door most the unhoused know the code and let customers in as customer service from the employees are almost non-existent. I would recommend finding another location if you really hankering from McDonald's.
AC
Ariyannha Conley
Dec 23, 2025
2.0
Some of the managers are rude. The food isn't good at all. I went to get a refund after finding all of my order wasn't and the manager had an attitude just like when I came to pick up my order.
FF
fed S (Freddy)
Dec 23, 2025
4.0
Good fresh food and nice staff. Very friendly service when dining in.
DS
Darryl Sylver
Dec 21, 2025
5.0
Great location. Fast and friendly service. The handsome young manager on duty went out of his way to get me my order quickly. Great music btw.
WM
Wayne M
Dec 15, 2025
1.0
If I could give this place zero Stars I would. Which is sad for a McDonald's. The management at night and crew are completely unprofessional. They kept scanning my code and it showed my code went through however before we could remedy the problem they decided they didn't want to serve me anymore because the line was getting long and became combative to the point that I was baffled and just decided to leave. The heavy set African American woman specifically (who claimed to be the manager) should be fired she was horrible and I wouldn't even hire her as a crew member with how unprofessional she is. I contacted corporate and look forward to action. If you are wondering why there are 5 star reviews at all, it's because clearly the morning shift is pulling all the weight at this location. I would rather drive out of my way thentno ever deal with people like that again. I hope they have it recorded on their videos for when corporate investigates. It's pretty sad and i bet you anything this is a franchise location. I would put money on it! If the owner reads this I hope they are smart enough to fix things before it's too late. I would be horrified to find out this is how my franchise was being run. How hard is it to deliver good customer service and fix problems? This is a basic and this location seems to have forgotten about the basics.
What are the operating hours of McDonald's at 4855 S Maryland Pkwy, Las Vegas?
McDonald's at 4855 S Maryland Pkwy is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's location have a drive-through?
Yes, this McDonald's offers drive-through service 24/7.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food online or via an app?
Yes, you can order via the McDonald's App for iOS and Android, or online for delivery and pickup.
What types of food and dining options does this McDonald's offer?
This McDonald's offers a variety of menu options including breakfast items, burgers, sandwiches, coffee, frozen yogurt, ice cream, and more.
What nearby fast food options can I find close to this McDonald's?
Nearby fast food options include SUBWAY, Jack in the Box, Wendy's, Del Taco, Jimmy John's, Firehouse Subs, and LORD TACOS.
Are there any nearby coffee shops near this McDonald's?
Yes, Starbucks is nearby and could be a great spot for coffee before or after your visit.
What nearby amenities could be helpful for customers visiting this McDonald's?
Nearby amenities include Chevron and Circle K gas stations for fuel, Bank of America and its ATM for banking services, and the UNLV College of Education for students and staff nearby.
Does this McDonald's have any loyalty or rewards program for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.