McDonald's

3.2
3139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 S Paradise Rd, Las Vegas, NV
89109, United States

Hours

Reviews

3.2
3,139 reviews
5 stars
982
4 stars
522
3 stars
520
2 stars
278
1 star
837

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported excessively long wait times for their orders, often exceeding 30 minutes.

Customer Service

Feedback highlighted a mix of friendly and rude staff, with numerous complaints about poor customer service experiences.

Food Quality

Several reviews mentioned issues with food quality, including cold or incorrect orders, and items missing from orders.

Cleanliness and Atmosphere

Customers noted unsanitary conditions and a significant presence of homeless individuals near the location, affecting the dining experience.

Convenience

Despite the negative feedback, some customers appreciated the location's convenience and the availability of fresh food when properly prepared.
  • CT
    Chanell Thacomedian
    5 days ago
    1.0
    Sonya, tonya, wana is a HORRIBLE MANAGER, EVERY TIME I ASK FOR FOOD SHE DONT MAKE IT FRESH, EVERYTIME I GO TO THE DRIVE THRU LATE NIGHT SHE ALWAYS SAYING THE APP DOWN AND ITS CASH ONLY BUT ITS ALWAYS ONLY HER SHIFT, SHE LIED ABOUT HER NAME SHE TOLD ME SONYA, TONYA IN PERSON AND OVER THE PHONE ITS WANA , SHE TOLD ME AND MY BOYFRIEND DONT COME BACK BECAUSE WE WANTED FRESH FOOD, TOLD US ITS OUR JOB TO MAKE SURE OUR FOOD FRESH WHEN WE ASK AT THE SPEAKER AND THEY TRIED TO BE FUNNY STATING “ EVERYTHING WE MAKE IS FRESH” SO IT SHOULD BE FRESH BEFORE ITS SERVED TO US THATS WHAT WE EXPECT AS CUSTOMERS NONE OTHER!!!! SHE MADE OUR FRIES IN DIRTY OIL, ADMITTED THE OIL WAS DIRTY WHICH IS WHY THE FRIES WAS BROWN AND DIDNT WANNA REMAKE EM GAVE US A REFUND BECAUSE WE WANTED EM FRESH AND ANOTHER INCIDENT WHERE MY CHEESE BURGER WAS HARD AS A BRICK AT THE BOTTOM COULDNT EAT THAT, SHE ALSO GETS MAD AND ARGUE WITH CUSTOMERS AND SHE WILL TELL YOU DONT COME BACK AND SHE WONT SERVE U, ALL BECAUSE U DONT TAKE THE OLD FOOD, EVEN THO I ASKED FRESH AT THE SPEAKER……SHE SAYS ITS FRESH ALLLLL THE TIME, BUT I NEVERRRR EVERR HAD FRESH FOOD FROM HER SHIFT, SHE ALSO SERVED ME RAW MEAT IF SHE DONT GET FIRED IM TAKING IT TO CORPORATE, COURT, WHAT EVER IM TIRED OF HER AND HER HORRIBLE CUSTOMER SERVICE SHE HAS THE MOST NEGATIVE REPORTS ON YELP AND GOOGLE!! AND ILL TAG FOX 5 NEWS THIS LOCATION NEED TO BE SHUT DOWN!!! OR NEED NEW MANAGEMENT AS FAR AS SONYA, TONYA, WANA! Whichever one is her real name!! (ND NO I DIDNT EAT THE RAW MEAT I RIPPED IT APART TO MAKE SURE I WASNT TRIPPIN) IF I COULD RATE HER CUSTOMER SERVICE!!!!!! -1000000000000000
  • KW
    Kimberley Wagley
    Nov 16, 2025
    2.0
    This was not the best McDonalds I’ve ever had. The food took 20 minutes to get. When our order was received, it was cold like it had been sitting out for a while. Staff was slammed, but got mad when simple questions were asked.
  • CE
    Claes Erlandsson
    Nov 15, 2025
    3.0
    I like their burgers, but don't care for McDonalds breakfast. This place was unfortunately one of the "new" ones that no longer offer customer access to fountain drink refills, and you are also forced to use one of the horrible touch screen displays to enter your order. I really hope McDonalds reverse course on this sad development as I see it as a huge step backwards.
  • DN
    dedel Natura
    Nov 5, 2025
    4.0
    Expérience moyenne. Il manquait les sauces. Temps d'attente au comptoir correct. J'ai bcp de mal à supporter tous les bips dans la cuisine...c'est stressant pour les clients et le personnel.
  • RJ
    Roxy Jesse
    Nov 3, 2025
    1.0
    My kids and I had dinner there and while we were eating a bug started to crawl towards our table and I kicked it, it hid, then it came back my child kid it and it rolled under another table and it was dead, I believe its a roch, I told the manager he said ok, nothing was done, so I told an employee he swept it up and that was all no sanitary stardards took place, definitely wont be back, we are grossed out

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Las Vegas at 3700 S Paradise Rd?

McDonald's at 3700 S Paradise Rd, Las Vegas is open 24 hours a day, 7 days a week.

Does this McDonald's location offer a drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service.