McDonald's

3.4
3016 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3229 E Tropicana Ave, Las Vegas, NV
89121, United States

Hours

Reviews

3.4
3,016 reviews
5 stars
1,101
4 stars
527
3 stars
469
2 stars
281
1 star
638

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Several customers complained about cold, stale, or incorrect food orders, indicating inconsistency in food preparation.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good food quality on occasion.
  • EH
    Elijah Hall
    1 day ago
    2.0
    I have gone to this location multiple times during the night shift and most of what I see is the same two ladies working one of the ladies and older woman who I'm going to assume is the manager is patient and welcoming and nice while the other lady who works there a bit younger than who I'm going to assume is the manager has been consistently rude not patient at all I will order my food and I will get the wrong order and she tries to just wave me away and constantly either doesn't give me the right food or doesn't give me the food at all and will make rude remarks
  • JE
    Jackeline Espinosa
    4 days ago
    5.0
    Me encanta el desayuno es espeacial y muy buen trato por los trabajadores gracias
  • MM
    Mrs. P. M
    Nov 10, 2025
    2.0
    My food was over cooked. The fish filet was horrible and the fries were hard.
  • CM
    Christian M
    Nov 8, 2025
    1.0
    Slowest workers ever. No common sense or education. Constantly have lines wrapped around the lot cause they’re too incompetent to make some fries and hamburgers.
  • MM
    M M
    Nov 7, 2025
    1.0
    Dont bother, it takes them more than 20 minutes to make a simple order. Not even expecting greatness, this is a McDonald's. The only thing I want is my food but they'll prioritize drive through and ignore mobile orders. If you ask for your food they move even slower as if to punish you. They dont care and normally I wouldn't either but the service was ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3229 E Tropicana Ave, Las Vegas?

McDonald's at 3229 E Tropicana Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at this location offers drive-thru service 24/7.